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“Jimmy Rodriguez was exceptional! He helped me with all my inquiries and issues and definitely took my anxiety away by problem solving. I will continue doing business with this bank because of him! Thank you Jimmy for all you did to help me!”
“I began working here about a year and a half ago. The credit union is now my primary banking institution. Not because it's convenient for me but because of the products and services offered, the interest rates, and minimal cost in fees. The credit union provides online banking, mobile check deposit, bill pay service, financial counseling and many other perks and benefits that you don't get at other institutions. I highly recommend it.”
“Thank you Danielle for being so kind and helpful, I came here to open a new bank account and the information you provided was very straight forward and clearly stated. Overall my experience here was great!”
“We've had amazing experiences with Spring Bank for years now both with personal banking and business banking. The staff at the bank is willing to go above and beyond for us. Weather it be a phone call or an email they are responsive and professional.”
“John Reed was at the Norwood branch on 204th st today. He was very helpful he was very polite & he was very patient he help me with my account I was having little problems with but he help me & took care of everything so thank you John”
“There's nothing special about this bank. The employees do their jobs, but nothing stands out. The only reason to recommend it is that there never seems to be a line. If there is, it's maybe a couple of people. There seems to be one CSR when I go in, so if anyone is waiting, there could be a wait, but I haven't encountered it. Get in and out fast seems good to me.”
“Atención al cliente cómoda. Estoy segura adentro haciendo mis transacciones. Bonito ambiente.Y muchas maneras de ahorrar dinero. ?? Although the neighborhood is not one of the BEST they are hereagain serving the neighborhood and community to yours and ours needs. Iam long ago employed as a young person at CityBank and Chase at the time number 1 Banks in New York City thank you and TD a expense Bank CreditCard fee cause I have one. Love to my roots BancoPonce ??”
“Best loan application process I've ever experienced (auto loan). Feels like any time you go through this process it's always a headache but the people I worked with at USAlliance (specifically want to give a shoutout to Iveliz), were great. Super responsive and informative and walked you through the process.I also liked being able to communicate with the processor over email and call them directly over the phone if need be. I'd like to reiterate the responsive part cause that's typically the worst part of any loan process, but this was a delight.”
“I always come to this bank to make deposits and today I came by to deposit some checks and and alot of coins that were already rolled in paper, there was a bank teller that was very nice by the name of Laura, long story short when I made the deposit of the coins there was a miscalculation and upon her realizing that there was a wrong amount she called me to advise me their was a mistake and that she would make the additional deposit to account for the amount of money that was deposited, that's customer service at its best!”
“John Reed from the white plains location happened to be at the morris park branch today and assisted me in replacing my debit card, he was such a pleasure to work with he was very informative and well spoken. Thank you John for all of your help.”
“There are long lines depending on the time you choose to visit this branch, but I’ve had nothing but great customer service from the staff here. I started a checking account at this branch 5 years ago and this has been my primary branch since.”
“Lately there has been loitering in the vestibule during the weekends when it’s closed. Women with babies, adult male asking for cash in return of a Zelle transaction, teens hanging out. This poses a security issue for everyone entering to conduct business at any hour. They should hire security.”
Open 24 hours
3517 Johnson Ave, Bronx
Banks
“Clean and safe store most definitely kid friendly neighborhood. Staff is very nice and informative of all your Bank Needs. Hard to funk parking at times and doubling parking is done a lot at this location”
“I am using my husbands iPad, but I am the one rating this branch (Ilene Acevedo, customer). This branch is GReat! The people are friendly, fantastic customer service, never a long wait, even when they are busy. I would recommend this Crosby Ave branch to anyone. Thanks for making my banking an enjoyable experience.”
Open 24 hours
1800 Williamsbridge Rd, Bronx
Banks
“i don't understand these reviews, i drive out my way to get to this bank ,with great customer service, been going to them for over 10 yrs , never had a problem, they show great professionalism.”
“Excellent Customer Service! I had a little wait in the beginning. One young lady asked if I needed help. With courtesy and enthusiasm she helped me open an account. ? Amazing how she handled everything in such a timely manner.?”
“Good Afternoon,Corporate Office of Municipal Credit Union Bank in New York City. I Would Like To Let you know that you have A Very Satisfied Customer in The Bronx Location on 560 Courtlandt Avenue. The Customer Service Is Very Attentive, And Very Well Organized so that People Who Are Banking At your Establishment makes It Very Easier, and very Orientated Instead Of Complex. I’ve Been an Avid Customer At This Particular (MCU BRANCH IN THE BRONX) For Several Years ,and it Never Made Me Feel Like an Outsider like other Corporate Banks or Establishments. You Have a Very Intellectual, And Essential Team, and Staff At The Bronx Branch that Are Very Professional, and Should Always Be Recognized As Your Top Notch Leaders of This Company. These Are Your Crucial Top Leaders I’ve Encountered, And Showed Me Nothing But Respect, And Professionalism: (Jabari, Richie, Shanisse, Mr. Davenport, Jasmine, and Mr. Courtney/Branch Manager). Another Satisfied Customer, and I’m Looking Forward For Brand New incentives, and More Of The Great Customer Service you Provide at the (BRONX BRANCH) for The Community..Have a Great Day.”
“I would recommend this place for services like medallion signature straps, and adding beneficiaries to your account. I went to another branch in the Throngs Neck area of the Bronx and they were no help. I went to this branch and staff new exactly what to do and what I was talking about.”
“Have been using apple bank for many years. Since meeting a customer service representative named Arlingrid Valentin, I have been completely satisfied with her helpful knowledge on banking services. Many, that I was not aware of became a stepping stone in guiding me through investment deals. If not for the guidance of both, Ms. Lugo and Ms. Valentin, I would be at another bank. Thank you both.”
“Super helpful experience, the branch manager (I forgot her name, if you see this I apologize!) and one of the new staff members Wanda was extremely helpful and patient with my dad and I and helped him open up his checking account. Very friendly and welcoming!”
“Great customer service… welcoming staff… prompt service. The wait is not too long. The international wire transfer service is very efficient. The money is sent out on the same day. Just great!”
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“I came to open an account with Mr. Reed. Very nice gentleman. Will have my husband come in to open an account. The branch energy is friendly and I felt welcomed.”