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January 2024 by Junhior a Almonte rijo
Hello, I am a junior. I have been comparing for many years here, they always have the piece and if not, they tell you where it is so you don't waste time. I like everyone's attention, but especially Rafael's, he is a good employee who is available to give good attention and also take care of your company
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January 2024 by Bryan Diaz
Rafael best customer service ive had
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January 2024 by You know
You make due with what u got type of place
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January 2024 by ysis santiago
My good attentions
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January 2024 by Eduard Estevez
Excellent service from the people who are working with me today all they are really good people
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January 2024 by Judith Santiago
Great place to get your car fixed.
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January 2024 by D P
Worst Autozone in the Bronx . They refuse any kind of service. Lazy and no help at all. One worker looks homeless. Just terrible service and experience. Go to the one on Tremont. Way better customer service .
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November 2023 by Debbie V
Rafael was very informative and helpful will definitely recommend this employee if you ever need any information he will not steer in the wrong direction. Thank you so much I appreciate the time and effort you inputted on my vehicle.
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November 2023 by Muhammad Drammeh
Dude was helpful, got some LED brake lights
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October 2023 by Pootie Griffin
Went early on a Sunday sign states it opens @ 8 am, it’s now after 9 am, doors still closed. Happens on weekdays too!
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September 2023 by Terrence Strickland
The Auto Zone on Whiteplains Road & Story Avenue has to be one of the worst stores in the Bronx. Everytime a customer request one of their free services, they refuse to do the testing. I went there on Sunday, September 5th to purchase a battery and I witnessed a customer turned away after requesting a free diagnostic test. He was told they were they were "short staff". I returned to AutoZone the following day and requested a free alternator test because the issue with my car wasn't resolved. There were at least 6 employees behind the counter and two customers in the store including myself. The manager refused to have an employee test the alternator. I was forced to drive to another location to have the alternator tested. You would think they would treat their paying customers better. I will never spend another dollar in that place.
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August 2023 by carlos melendez
They sold me a dead battery sent me to another store. The other stire swapped my battery for another dead battery. The manager was rude and didnt even talk to me he looked at tje reciept and said i had to go to the other store even though i bought the battery in this location. Poor customer service
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July 2023 by Minhazul Haque
On a Saturday morning I noticed my car was having difficulties. The issue was that my car wasn’t starting so I searched for the nearest auto zone and this location came up, as I arrived at this location I saw that it was busy so I waited on line and an employee named Joel came to my assistance, I thought my cars alternator was bad but joel found the actual problem which was my battery. He saved me a lot of time from going to the mechanic. Highly recommend this place but ask for Joel.
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June 2023 by Skyra
Staff is help and they are pretty organized.
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May 2023 by Jashua Balanta
I made an online order for pickup and 3 out of 5 items I ordered were incorrect. I had to drive all the way back and return the items. While at the store they tell me the front rotors I needed are unavailable and might be in by tomorrow, even though online it’s available for pickup. I took the day off to fix my car for no reason, thanks auto zone on story avenue!
