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April 2023 by Carlitos miranda
Love this place, always greeted with a smile.
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June 2022 by Marlem Basurco-Montes
I went with my grandmother to help her with her account. We had a great easy experience. The process was also fast. We had anticipated staying there for a while but no we were out within ten minutes. Everyone was kind especially a young lady name Karla Velasquez I hope I’m spelling that correctly. She was our teller and her positive attitude, energy, and efficiency real was a special touch to our already great experience. Thank you Apple bank!
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June 2022 by Jackie Lorenzo
Had an amazing experience inquiring about opening up my new account. Karla explained every option available to me and had the patience to go thru all the products Apple has to offer.I will definitely switch over from my bank to Apple and visit this location to do so with Karla V.
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June 2022 by Russia Whitfield
Karla Velasquez is a very nice and caring person. I believe she is very hard working and dedicated. If anyone needs any assistance she is the one you can talk to.
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June 2022 by Jesus Miranda
Karla Velasquez is an excellent person to deal with costumers at Apple Bank.
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June 2022 by Alan McLaurin
The teller was very friendly and delivered excellent service.
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May 2022 by Sheva
Horrible bank, bad customer service here. Had me waiting for over an hour for a notary. Don't go to this place, just go somewhere else.
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April 2022 by Rickey Eaddy
This is the worst Apple Bank ever please do not waste your time anticipating to get anything done here. The manager that worked there today denied me service as well lied to me about cashing a certified Apple Bank Check. She was so unprofessional had a nasty attitude and didnot care to help me. So I went to another apple bank in Scarsdale, NY and got the check cashed. I will never associate myself with this location. I had to drive 8 miles out in order to receive the assistance I needed. Please do not waste your time here.
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September 2021 by Sheva Mills
Horrible bank, bad customer service here. Had me waiting for over an hour for a notary. Don't go to this place, just go somewhere else.
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January 2021 by 718
I have family that has had an account at this location since it was emigrant savings and before that I believe. I’m not sure if it’s the franchise, probably this particular location but there’s some serious incompetence there. Fortunately they turned me away from starting a checking account there!!
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October 2020 by tee tee
Waited one hour for notary. I should had went to TDA BANK
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October 2020 by Andrew
I have family that has had an account at this location since it was emigrant savings and before that I believe. I’m not sure if it’s the franchise, probably this particular location but there’s some serious incompetence there. Fortunately they turned me away from starting a checking account there!!
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October 2020 by Tina Elder
Waited one hour for notary. I should had went to TDA BANK
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April 2020 by Richard W
Each and every member of the customer service staff that I have encountered are courteous, knowledgeable and efficient. My experience visiting this branch has always been positive.
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April 2020 by Michael Medina
No fair warning that the location was going to be temporarily closed. Not fair at all since not all services are via ATM. You have to go physically to a cashier. It’s a shame even in a time of crisis that these measures took place. I totally understand it’s safety reason but a better plan could have been placed versus closing the branch temporarily. What if the other locations are the same si no one will have access their accounts. Solve problems when occurring. Once things get better and they open again I will consider if I leave my account with them. A better plan could have been placed. Have more accessibility to all accounts via ATM like the Christmas club. Suggestion: think about creating a special ATM card for the Christmas club. It does take 7 to 10 business to get the cars and to setup. Please consider that as a new platform it might help you in retaining customers in the future. Plus improve your customer service. If a letter was sent I didn’t receive it in a timely manner due to I do not go out to get my mail until the weekend. Like you and everyone else is limiting less social activities for safety, but I do take my precautions like everyone else. I don’t apologize for this statement because everything has been disrupted that no notice is given in advance. Better game plan needs to place in the future.
