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July 2024 by Irene Dardia
Disgusted by this nail salon. Charging $115 for the bare minimum. My nails already look like theyre 2 weeks grown out. I got hard gel, the owner Grace did not even prep or cut my cuticles, wouldnt listen to how short I wanted my nails, did not compare nail lengths on each hand , did not prep or cut my cuticles, nothing. I have one hand with nails much longer than the other hand. I waited an extra 15 minutes past my appointment time as well. Please dont waste your money with their ABSURD prices for the absolute bare minimum . days later and I am still appalled at the horrible service. Next time you charge $115 for a horrible job at least put some smiles on your faces.
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March 2024 by Victoria
The way I was treated at Alice nails was truly despicable, mind you I’ve been going there for over a year & I tip the women very heavy & good because they work hard & im sure they have families to support. The way Erica treated me from her attitude to laziness to trying to be intimidating was horrifying. I just can’t wrap my head around about how unwarranted it was. Here’s my experience…
I’m getting the leveled up pedicure treatment rather then regular treatment so I’m expecting to relax & be taken cared of because majority of the women there know what they’re doing & are very good at it. The pedicure involved sugar scrub mud sea salt etc, now Erica putting this on it very carelessly not even wrapping my legs & feet with the clear wrap completely. As she’s cleaning/filing my toes she was very rough I was fighting the pain the whole time as she’s digging under my nail & around my cuticles . She’s rushing me to get my hands done as she’s doing this, fine no problem. Then the massage was terrible!! Truly Horrible all she did was rub lotion on my legs literally that’s all she did with no massage movements no relaxation no pressure just spreading the lotion on my legs barely even on my feet. When I saw this is what she was really doing not just getting ready to massage because I was giving her the benefit of the doubt but I had to ask her to please do my feet the last few minutes it was a 20 minute massage so now im upset because come on I’m paying for a $100 pedicure do something right here because it’s been terrible this whole entire time! She forgets to give me the hot stone that was part of the service until another employee had to remind her when the massage was over or rather say lotion being circled around on my skin was over because that was not a massage. Then she puts the paint on my toes rushing so the color is streaking from the clear coat under I ask her to fix the big toe at least. Then I go to dry my nails she grabs all my stuff mind you throughout this is asking me to pay but my hands were wet because Laura was painting my nails which I felt forced to have to do because she kept stopping my pedicure, the chair was so far from the dryer because she just dropped my stuff which fell on the floor so I’m shimming my way closer to the dryer not being able to do it myself obviously my nails are wet & I would hate for them to have to redo their work I’m there for less than a whole minute she runs up on me with a demeanor so aggressive & forceful I felt I was getting mugged on the street with her saying “you’re going to pay now” I’m like yes miss no problem I then go to get up my toe swipes those rubber sandals they put on while painting she screams out loud “oh my god” I looked up at her appalled I couldn’t believe her behavior as she then orders me to come sit back on the chair to fix it, she places just another coat over the smudged nail. At this point this is just laughable I was so fed up with the treatment I shouldn’t of had to endure none of it. I then go to dry & she’s just standing there waiting to get tipped for the horrify treatment and service she did I felt so uncomfortable as she stood there laughing & speaking Spanish with her coworkers the whole time after she had to redo my toe nail rushing me out with my nails being wet now coming home to go to an event tomorrow with my toe nails looking terrible & surprised all the who I believe was upper management or owner just to say sorry she’s usually good. I mean this was just unbelievable & I just can’t believe anyone would think it was okay to treat someone that’s paying for a service you’re getting paid to do, I don’t believe Erica wants her job nor cares about her performance as long as it appears done or she gets people in & out the door. The other women Laura did my hands, they look great & appreciated her tip , Erica was lazy, disrespectful & careless.
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October 2023 by Fran Anton
I have been going to Alice nails for several month Alice does the most amazing uv gel tips that last 4 weeks she is also an artist can do any design just bring a photo she can do it. She is so friendly and makes you feel like family. Alice is truly worth the drive she knows her stuff.
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August 2023 by Yvette R.
The service is great, very clean; the staff is friendly and I have been going their for some years now; no complaints; highly recommend them and also they have a spa right next door which is also wonderful. You can have a complete day of pampering right on Williamsbridge Road in the Bronx. It's a little pricey but you get what you pay for; so go and check them out. My girl who does a fantastic job on my names is Grace.
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July 2023 by Hector Rosado (Hec)
Very rude and very unprofessional 2nd time they do this to me. About 3 weeks ago I made an appointment for 90 minute massage after getting there she tells me that the Massage therapist that was supposed to do my massage was busy with another client. Today I made an appointment for my nails when I get there's owner tells me that the girl is busy again with another client. She asked me if I can I sit down and wait for 45 minutes. How can you run a business like this and you don't know how to even keep with your appointments. Both times I came 15 minutes early. Then she starts speaking her language with the other Chinese lady and that's when the rudeness really comes in affect so I start speaking mine.....?????. I'm done. They will not see another dime from me.
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July 2023 by Lola Bronx
Good place, they do very good job , and the women are very professional
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July 2023 by Mary Ann Maddaloni
Highly recommended! This salon is clean and on time. The staff takes their time and professional.
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July 2023 by Brenda Ruiz
Great!!
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July 2023 by Jemima Louis
I was utterly disappointed with how my nails turned out. The length is uneven and so is the shape. I went in for a gel manicure and it came out all lumpy and uneven in thickness of the coat. Very disappointed. I couldn’t help but be annoyed at the end of the appointment as the girl who did them failed to acknowledge the issue and continued to add the final coat as if it was perfection. There are other staff who are much better but they have a regular line up of clients.
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May 2023 by Danielle Miller
They do a good job with nails but watch out for the lady at the front desk. She is nasty, a liar and a thief! One time she short changed me and I didn’t realize until I got home. Then I called this morning for an appointment she said come after 4:30 but didn’t take my name down which I thought was weird. I showed up at 4:40 she said I need to come back at 5:30 because no one was available and i should have made an appointment. She lied and said maybe I called the other nail salon but the other one was closed. So I left and didn’t come back because I was very close to cussing her out ? .Service: Manicure
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May 2023 by Bianca B.
I called in the morning for a 4:30 pm pedicure appointment. When I got there I was seated immediately. The girl that did my nails seemed to be new to the nail business because I watched her fumble a lot. I let it go because there was another woman working there that seemed to be translating and helping her out. I'm not one to get upset about someone learning and using me as a test dummy. She finished the leg massage before the 15 minute timer was up and started painting my toes. I saw the color and realized the color I chose was ugly so I asked her if we could change it to another. She took the polish off the 2 small nails she painted and the woman that was helping out went to find other greens for me. I saw one I liked and I guess that polish was old because it was coming out very strange. She had to shake it vigorously and it still was weird. She struggled and finished painting my toes, I let them dry, I paid and tipped then walked out. Had dinner at a place next door with my dry nails, walked home with my dry nails and went about the rest of my evening. I went to work this am with socks and my work sneakers on. When I got home and took off my socks my nails were ruined. I'm so upset that the nails I paid for (spa pedicure) are now a mess. Now I have to find somewhere to go to get them painted again before my vacation.
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May 2023 by Mary Ann Mendoza
Highly recommended! This salon is clean and on time. The staff takes their time and professional.
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March 2023 by Amanda Mulero
LOVE THIS PLACE. Very professional and clean. Best place for all self care needs. 10 out of 10 definitely recommend.
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February 2023 by Joanne B Chiocchi
Excellent manicures, pedicures, eyebrow waxing. Every staff member does an excellent job! Great facials and massage by Connie! Highly recommend!
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January 2023 by Joan McGrath
Despite seeing bad reviews that I saw, I wanted to see for myself. I just moved to the area and I needed a dedicated place to schedule my nail appointments. The experience was great, it's really important to communicate what you need to your nail tech. I felt heard and acknowledge. My hands and feet were happy. No abuse on the cuticles. My calluses were removed better than any place I been to in the city. I am already ready to schedule my next appointment. I am happy I came to Alice Nails. Take a chance on them and communicate what you need.Services: Manicure
