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January 2024 by Elkana Diaz
I will be a life long customer of Midnight Oil, the owners are amazing and great service is always provided. Special shout-out to Nancy for taking the time to answer any questions I have! I highly recommend this business.
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January 2024 by Krysten
Will be switching oil companies. Nancy is rude very unpleasant and should not be answering the phone for this company. Ive received overall great service besides having to deal with her. She couldn’t give me an exact day or time when i should be expecting my delivery and when i called this morning to confirm my delivery & to attempt for payment she rushed me off the phone and hung up on me. The drivers are awesome and very respectful i have never had any issues with them. She had the audacity to attempt to belittle me over the phone regarding payment when i tried to pay this morning BEFORE they arrived had she not rushed me off the phone and hung up while i was still talking the payment would've been done prior to receiving oil. I called back once i saw they attempted to payment and she had the audacity to ask if i even had money and proceeded to ask me why i do what i do with MY debit card. What kind of customer service is that? Especially if i spoke to you this morning regarding all of this.Horrible customer service always from her and ive been receiving oil for 3-4 years from them. Very sad but i will not be ordering with midnight oil unless they get someone more friendlier and knows how to speak to people to answer their phones. Ive worked in customer service for 8+ years and that is absolutely no way to treat customers that have been purchasing oil for years. Was told she probably rushed off the phone as shes leaving for florida ? priorities right.
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January 2024 by Elina Leclaire
Great service! Timely and catering to our needs.
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January 2024 by sam gifford
Very rude the woman who answered the phone. No thank you!
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December 2023 by Bernadette Salmiery
We've been doing business with Midnight Oil since we moved in to our current house (5 years). I called to set up a HEAP delivery on Monday as we didnt have enough fuel to get us to next week. Tanya set me up for Thursday and explained the process since they had not heard from HEAP yet. Tuesday I ran to the hardware store to grab a bottle of additive as my tank is outside. When I got home their truck was pulling out of my driveway. They must have heard from HEAP because they filled the tank 2 days earlier than expected. Their prices are the best, Nancy, Tanya and their drivers are always great! The customer service is Exemplary!!
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November 2023 by Bri Jennings
Very nice people. Been using them for 8 years now.
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August 2023 by Franco
Great service, great prices, very responsive and courteous. Been using them since 2016 and never had an issue. I like that you can pay and order as needed and don’t have to sign contract for auto delivery.
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April 2023 by Tyler Rooney
Fantastic customer service and the prices are always very competitive.
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March 2023 by Mari-Anne Quill
Went to try and find the website for Midnight oil and read some of these reviews. Its very unfortunate to see so many rude, ungrateful customers. My husband and I bought our home almost 3 years ago. The women we bought our home from left their name and number, as she had been using Midnight Oil for years. We knew if she had been using them, then they know the property well and would take care of us! And they proved me right!! When we called to schedule our first delivery, the clerk was extremely nice and understanding when we told her we were first time home owners. She laid the rules down from the very beginning. Pretty much, pay your bills and keep our drivers safe. Seems all these reviews are customers who are not doing such!!We are so happy with Midnight Oil. They know when we need a delivery and will call to see if we want one. They offer automatic delivery too. This year, when the prices all over the U.S. were increasing, they called us to let us know so we could get a delivery in before it happened!! And their customer service is wonderful! Only thing I wish is that they offered furnace services because I'd choose them in a heartbeat!!Thanks Midnight Oil!
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March 2023 by Jessica Tate
Very friendly customer service and fast delivery cheapest fuel 2 around my area.. A++ service
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February 2023 by Marty Gardner
Terrific place to do business with. Good prices on home, heating, oil and on their storage units
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February 2023 by Ben S.
Great company showed up on time competitively price. The delivery drivers were prompt and polite
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December 2022 by Heather Kowalczyk
We have used Midnight Oil for a couple of years. Now we have an "Oil Guy" and his name is Jarrod. Always friendly and always helpful. But even more important about the company, is they always put OUR safety first! And as a first time home Owner, we couldn't be more appreciative! Happy Holidays and Merry Christmas Midnight Oil! And of course...Jarrod, who probably needs a raise!!
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October 2022 by Max Sinton
Very rude on the phone. Easy way to lose potential business, especially with other options. Reading these reviews, it’s obvious this company wants to sling as many oil deliveries as possible.
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April 2022 by Frank V.
dont know what others are talking about but this co. is the best i have a lond driveway no problem for them good people
