8:30AM - 4:30PM
1560 Flatbush Ave, Brooklyn“Thank you so much to MCU and Anesha Brown for helping make my financial services and processes so smooth! when it comes to my needs MCU Flatbush is my go to! Thank you!!”
8:30AM - 4:30PM
2142 Ralph Ave, Brooklyn“Had a great experience. Shania Lloyd was amazing and super-helpful. Walked me through many complex transactions. I highly recommend this branch and particularly Shania.”
“I began working here about a year and a half ago. The credit union is now my primary banking institution. Not because it's convenient for me but because of the products and services offered, the interest rates, and minimal cost in fees. The credit union provides online banking, mobile check deposit, bill pay service, financial counseling and many other perks and benefits that you don't get at other institutions. I highly recommend it.”
“very polite, made my transaction very easy & was very efficient I would recommend any one needs banking done Bethpage Federal Credit Union is the place to go Jerry DeBlasio”
“I would like to give a review on one of your employees Sandra B. Sandra B helped me twice this week in regards to a Auto Loan. She was knowledgeable and answered all my questions. She walked me threw all the paperwork taking her time and answering all my question. She was pleasant to talk and a all around nice person. I definitely recommend Sandra B to anyone Looking To do something in regards to MCU. I really hope this gets to the appropriate people. Thank you.”
8:45AM - 4:30PM
20 E 179th St, Bronx“Best loan application process I've ever experienced (auto loan). Feels like any time you go through this process it's always a headache but the people I worked with at USAlliance (specifically want to give a shoutout to Iveliz), were great. Super responsive and informative and walked you through the process.I also liked being able to communicate with the processor over email and call them directly over the phone if need be. I'd like to reiterate the responsive part cause that's typically the worst part of any loan process, but this was a delight.”
8:30AM - 4:30PM
188-39 Linden Blvd, Queens“The customer I received today with Mr. Collins was impeccable and he was very knowledgeable and detail oriented! I would send everyone I know to MCU so he can help set up their bank accounts!!!”
“The employees in the credit union are AAA . They give AAA service to employeesThey are knowledgeable.caring and professional. They will do their best to solve all your needs. Love them bunches.”
8:30AM - 4:30PM
61-35 Junction Blvd, Queens“I had an appointment to open an MCU account and I was really impressed by the service. Kavita Persaud assisted me. She was so professional and courteous. Would totally recommend, and not to mention their great rates for mortgages.”
8:30AM - 3PM
157 Main St, Port Washington“Personalized care, friendly service, most know you by your name or account number. Coin machine is a plus. Free parking in front. ATM outside for after hours convenience. Notary free for bank members.”
9AM - 4:30PM
110-31 Merrick Blvd, Jamaica“This is a beautiful place I wasn't able to go inside of the church the doors were locked. It's very clean the bathroom is very clean. There is security there and an elevator man. The grounds are clean. Everyone here is nice and kind. That makes me very happy. That make me very happy when I'm treated well and people have manners.”
“I am so grateful to have switched from Chase (after they charged me $60 for each of two $2.50 transactions that went under my balance while the balance stated that I had money enough) to this community Federal Credit Union. The staff is extra friendly and professional. Fees are minimum. As the clientele is not huge they get to know you and treat you without rush and as family. They have many resources such as financial workshops, small business workshops and loans, free tax preparation, mobile app where you can deposit checks, among other great features. I can’t recommend them highly enough!!”
“I had the pleasure to be Ivelaw Griffith customer for the 3rd times and is awonderful experience. He is so humble,couteous and caring all the qualities a customer needs to make their day wonderful.He is at the NewHyde park branch. Thanks again”
8:30AM - 3PM
429 Broadway, Brooklyn8:30AM - 4PM
3110 37th Ave Suite 403, Queens“This credit union is the best. So much better than dealing with the big banks. They don't have a lot of branches but they have excellent online banking and belong to a network of ATMs that rivals the big banks in number and convenience of locations. The best thing is their employees who are always friendly and helpful. Highly recommend.”
8:30AM - 4:30PM
280 St Nicholas Ave, New York“I've had bad experiences in the MCU in Harlem but that's not what this post is about! THIS IS AN APPRECIATION POST!Every time I have an encounter with Jessica Caraballo, SHE IS SO AWESOME! She ALWAYS greets people with a smile and she makes me feel valued. Please make sure she sees this! THANK YOU JESSICA ❤️”
8:30AM - 4:30PM
300 Steamboat Rd, Kings Point“For those wondering - yes, this is the closest NFCU branch to the city, and no, you do not have to be a member of the military to access the branch. When you get to the entrance gate for the USMMA campus, the guard will let you in with a valid driver's license (and possible proof of NFCU membership, but I was not asked for this).There was no wait on a Thursday morning and the staff was very friendly/helpful.”
8:30AM - 4:30PM
560 Courtlandt Ave, Bronx“Had an appointment set for 9:15am, front reception Johanna took me right away despite being early. I was issued a new card and educated on how to use/register for the NYMCU app and was out of the bank in under 10mins!”
“Located inside the front entrance of the hospital. There is only one machine. I went to deposit cash and reviews were worrisome, but I managed to do so quickly and easily.”
“Their smart checking is by far the best checking/savings built into one service. The only thing I don't like is that they charge you $1.75 for using Allpoint I've never met another credit union that tries to charge you for that if it's supposed to be part of your Netwerk, why not just participate with co-op ATM instead? Kind of sucks that they open up a branch in Florida but not another one in NYC.”
Open 24 hours
8268 164th St, Queens“Yes, it's only an ATM location in the lobby of a hospital, but I feel much safer withdrawing cash from it. There are (2) ATMs. There is a hospital security officer stationed in that lobby vs using an isolated ATM location.”
8:30 AM - 4:30 PM
3621 Broadway, New York“To whom it may concern, My name is Anthony May and I have been member of MCU for since 2019. I would like to say something regarding your service member rep. Miss, Monica Carmona location Downtown Brooklyn Branch. She deserves recognition for her professionalism and courtesy in assisting myself and others. She represents MCU very professionally. Please do not let this recognition go unnoticed. Mr. Anthony May.”
“My experience was with the folks who help out over the phone. I called in and after a bit of a wait on hold I spoke with a fellow named Andre Duncan who was very thorough and helpful in my complex situation. When I ran into some trouble filling out a form he emailed me I decided to try "Chat" instead of the phone. THAT'S THE WAY TO GO FOLKS - instant help, no waiting. Long story short, Katie R. was super friendly, super helpful, and she stayed with me on the phone until everything was completed even though she stayed late to ensure that it got done. I have a background in banking, including starting a community bank, so I can tell you that you should not trust your finances with a big bank. Go with a small bank, or better than that, a credit union (like TFCU). They are nonprofit banks and nonprofit means a lot when you are dealing with people who are giving you advice and care.”