Trustco Bank

Banks
Hours: Trustco Bank has been providing high-quality products and services since 1902. Over the years, the company has expanded, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in Florida. The bank is known for its old-school, personal service, greeting each customer by name as they enter the branch. Customers can access their accounts through the bank's website, mobile app, and a wide variety of deposit and loan products. Trustco Bank is 5-star rated by BauerFinancial. Customers have praised the bank's exceptional service, particularly from the branch manager, Joe Wallace. Customers have described him as knowledgeable, kind, patient, and solution-focused, going above and beyond to assist them with various banking matters, such as rolling over an IRA, setting up a HELOC, and resolving other issues. Customers have expressed their appreciation for Joe's attentiveness, responsiveness, and the ease with which he navigated them through the banking process. Thanks to the excellent service provided by Joe and the Trustco Bank team, customers have expressed a desire to continue doing business with the bank and to recommend it to others.

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1. Briarcliff Manor, New York