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July 2024 by Harrison Wetzler
My mom, a long time customer at this branch, 1100 Pleasantville Road, Briarcliff Manor, NY, was, unbeknownst to her, a victim of an online scam. The quick thinking and compassionate team at this branch thwarted her attempts to wire money internationally. The customer service at this branch is exceptional. They know and care about their clients. We are forever grateful.
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April 2024 by Kayla
Very efficient. I was helped in setting up a new credit card and worker was informative and fast.
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November 2023 by V C
I had a good experience with the branch manager if this Chase. She took helpful precautions to ensure that a wire transfer was not fraudulent, and ultimately ensured that our funds transfer was successful by coordinating with the back office. The staff was kind, patient, and knowledgeable.
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November 2022 by Jian Zhang
Made an appointment with the manager and she was late for 20 mins. I asked her help for the Treasury Direct account changing, she told me Chase does not do that. But after I told her that I did that at another branch sometime ago, she told me that Chase does not allow her to do that after several modification of her language. I don't know should I trust her or not.
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September 2022 by Bruce Wilson
Banks seem to have figured out that cold and impersonal doesn't attract as much as warm and friendly. This bank is an example. I chose it for its location but I stay because of relationships.
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August 2022 by Meegan H.
This is the second time I've gone there for a notary and mysteriously the notary is always on vacation
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July 2022 by David Schuster
Does nor open till 9!
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July 2019 by John L.
Easy for Briarcliff customers, wonderful assistance from staff. Always on top of it, PS it does have a ATM and a drive up window. It's to bad people come late, complain and don't know how to use a ATM, lol.
