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March 2024 by Cathie O.
All of my dogs and I love Dr. John and Becky. We have been going there for years. Everybody is very professional but also friendly, and really seems to care. They could not have been nicer when one of our pups was at the end, and we were also able to be there and hold her even tho we usually speak over the phone at appointments since covid. I totally recommend them.
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March 2024 by Kristy Cornell
My cat went in for itchy ears and they made me give him his vaccines and he had a double ear infection but anyway my cat came out sicker then he was.... he was fine. Now it's been two weeks or so but after a day he couldn't breathe his nose was all clogged and everything. Also he is to weak to use the cat liter box and not eating nor drinking Now. I might even have to put my 5 year old cat my baby to rest..... never again will I bring my babies to this vet. It's sad. That is him all day long til I had feed him to something in him. My poor baby. Also what vet won't let you in the room with your baby. Only this one.
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March 2024 by Iram Arontes
Good service.
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October 2023 by Robin Jr
Dr John is the best. The staff is professional and the place is clean.Recommend this place to all
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October 2023 by Melanie DiRaimondo
The staff took excellent care of Stella
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July 2023 by Kathryn Wembacher
Dr. Orban and Dr. John are simply amazing! They have been taking care of my cat for years, and I couldn't be happier with the level of care provided. Their expertise and genuine love for animals shine through in every interaction. The staff at the hospital is equally fantastic. They are always friendly, professional, and go above and beyond to ensure my pet's well-being. I highly recommend this veterinary hospital for any cat or dog owner. You won't find a better team anywhere else!
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June 2023 by Gina A.
Dr. Mike is so unprofessional. Dr. John is very nice. I feel bad for him that he is associated with this place. I have been going here for years with my rescue animals and my last experience was so bad I will never go back. I let it slide that every time I brought in a dog to get altered they would get kennel cough. I figured having all the rescue animals in at once was the reason (even though mine were quarantined appropriately.) This was the final straw. He wanted To charge me more (over $900) because he said the dog was aggressive. He wasn't even there he was on the phone and the dog was on meds, muzzled and acting perfect. He was just afraid. I'm so disappointed in how he acted and how he spoke to me was unprofessional and uncalled for. Don't take your pets here.
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May 2023 by Sasha Solovyev
Very helpful, pleasant and affordable place!
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May 2023 by Lois Ann Lovelace
This clinic is awesome and affordable. I take my doggies there whenever they need any procedures. Fortunate to have them, and excellent staff!
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April 2023 by Mary Elizabeth M.
Vet policy is pet parents do not see the vet, Dr Lesloe John. Covid protocol still in effect???? Receptionist asks reason for visit, asks the symptoms, then takes your pet into the office. There is a sliding window where 1 to 2 staff members sit. You wait outside of the office while your pet is supposedly being seen by the Doctor.. he calls your cell phone and confirms the symptoms. Twenty minutes later, I am given back my dog, given an invoice for $376, which I paid and medication-a probiotic and equivalent of imodium for dogs. I am told (this was Friday) I would receive a call back on Monday with blood and fecal test results. Suffice to say that I did not receive blood results until following Wednesday, never received fecal test results (which I paid for) and finally received a call back from the vet 8 days later. He asked how I was and I politely answered that I was annoyed that it took 8 days for a vet call back (not at all unreasonable to be upset at that juncture) ..Yet the vet, Dr John, told me that I "sounded 'angry' and should call back when I was no longer upset" I asked for the diagnosis and test results of the stool test and he replied..."Dogs get diarrhea... that's just what happens with dogs"... I wish I were kidding... No diagnosis! The degree of unprofessionalism is totally unacceptable, the amount of time spent calling the office multiple times with no call back along with the whole cloak and dagger behind closed office door policy is ridiculous... If the vet is covid concerned, why can't he speak to the pet parent thru the sliding window as his staff does? This whole experience has made me doubt that there is even a vet on premise... and are the examing rooms sanitary? This vet has other side businesses going on (mobile vet services, insurance, etc) Very sketchy practice. Do Not Bring Your Pet there
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March 2023 by Nicole M.
Love the communication at this location especially compared to the last clinic I went to. There's options to either call or text to get any questions or concerns needed at this clinic. Apon arrival, I checked my cat in & sat a few minutes before getting called in. The nurse came out & said only my cat can go & not the owners. Then minutes later I got a call from the veterinarian with him asking me questions about my cat's concerns over the phone. $400+ later I received a bill stating what the doctor did to my cat. My concern is, I wish I was able to explain everything to the doctor in person instead of over the phone over a quick call. I felt very rushed. After two shots, an ear cleaning & his vaccines, my cat was good for about two weeks then after that his ears were back to normal. Itchy & irritating him all over again. I was offered to come back to get his ears re checked & ear drops but I wish this was taken care of the 1st visit! I'm grateful for a low-cost vet in times like this but im concerned my cat didnt get the proper care.
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March 2023 by Anthony Ardizone
Brought our dog in 2 times in a month for an infection in her paw and they proscribed the same medication even after telling them it didn’t work the first time. Spent $700 on the 2 visits and a week after the infection was back. Very unorganized and over priced.
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October 2022 by Lesley C.
First time coming here and it was so cute. The pet store it's in is so cute I love it. Everyone was so friendly. Literally the only complain was that the other dogs were giving my cat anxiety I loved it here it was so cute !
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October 2022 by Anthony B.
I would absolutely not recommend this vet for several reasons. But to start off, I do see there are many positive reviews but most are from several years prior. Today I had an appointment with my cat and the practice was late seeing her. Prior to being called in for service I was questioned by the Receptionist and asked if my cat wanted additional treatment even before being seen by the vet. Finally when my cat got called in I was told she would go in to see the vet and not myself. This is not an emergency visit but a routine visit so why can't I be there with my cat when she's being examined?This is after all a stressful situation for your pet. If the reason is for COVID precautions then shouldn't staff and visitors alike be wearing masks. No one was. When I called back to speak with the office manager I was told to send an email. In my option this is a terrible practice and I would never bring my pet there.
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September 2022 by Sally Hushion
Used PAWs on Patrol to neuter my French Bulldog. Wonderful vet and staff. Excellent price!
