“Katonah Shipping is a great local business with great owners and employees. I’ve been using their services for two years now and they are always helpful, welcoming and greet me with a smile. Recently, I had a very complicated return to make that involved 10 extremely large, heavy packages - not only did they make me feel like I was welcome in their store, they actively helped me solve the problem with my return, load my truck, repackage materials and coordinate the shipping labels. Even on a busy Friday with other patrons in and out of the store, they made sure solving my shipment was a priority for them. They approached the situation with empathy and experience. I really appreciated the help and it made for a great start to the weekend. Thanks Katonah Shipping!”
7:30AM - 6PM
960 US-6, Mahopac
Mailbox Centers
“I HAVE A UPS STORE ON RT 6 MAHOPAC NY and in Naples Fl airport pulling rd. I must say …whomever does your hiring does an unbelievable job! These guys and gals are fabulous! In particular….i was just at my Mahopac store and Julio, as always, went out of his way to help me. He is pleasant, kind, helpful, patient and very efficient! I would appreciate you acknowleging him. He is another wonderful representative of UPS SORES! I would appreciate receipt of this survey.”
8:30AM - 6:30PM
108 The Ln, Somers
Mailbox Centers
“This UPS store is my first choice to take care of my shipping needs. They are professional, attentive and I always experience a positive experience. They are knowledgeable and always give me options or provide additional information as needed. It is out of my way at times but I prefer to do business at this location.”
“I shipped a gigantic piece of art which was packed and shipped by Jim at the UPS store in Ridgefield. Despite his incredible effort to package it safely, the package was damaged later on its journey. Jim's attention to the resolution of this damage was unmatched - I truly felt valued and he fought for my insurance claim to be given the proper attention it deserved. In the end, all was resolved properly, but I couldn't have done it without Jim going above and beyond on my behalf. I'm grateful to live in a town with service of this degree and will be using UPS in Ridgefield for all my important business needs.”
“The UPS clerk was extremely helpful and patient while we dropped off our packages. And the UPS driver was in the same store hustling to get packages out. Both of them were extremely competent and friendly.”
“I have used this UPS store for the last 8 years and NEVER had a problem. They have always been professional and courteous. They NEVER once lost or misplaced a package. Keep up the excellent and I will be back again!”