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November 2023 by Robert Jones
Purchased certified 2022 Honda CR-V this past week from LIA Honda Brewster. The salesman, Duane Spencer, was very helpful and made the whole transaction easy and pleasant from the time of entering the dealership. The car was detailed and filled with gas along with his explaining all of the electronic features. In all, an excellent buying experience.
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November 2023 by Karen Pettit
Best car purchase experience ever!! I can’t say enough about how wonderful Todd and Duane were to work with. 100% recommend Lia Honda.
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October 2023 by Samantha Peirce
Last week I bought my new Honda CRV Hybrid from Lia Honda of Brewster. My salesman Matthew Sprague was very friendly from the moment I walked in until the deal was complete. My family has purchased several vehicles from this dealership before and have always had a pleasant experience but this was my first time working with them personally. Matthew showed me the vehicle, let me take it for a test drive and went over pricing options. Even though they didnt have any CRV's in stock, Matthew was able to locate and get my one within a week, which was sooner than I h ad expected. He was never pushy and let me make the decision on my own. He was friendly and easy to work with. Highly recommend this dealership and Matthew!
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October 2023 by Carolina Logrono
I recently purchased a vehicle from Lia Honda Brewster, and the experience was exceptional, thanks in large part to Chris Larson. I wholeheartedly recommend him to anyone in search of a new car. The transparency and honesty displayed by Chris was genuinely outstanding. He provided me with all the information I needed about the vehicles I was interested in, including pricing, features, and history reports. From the sales team to the finance manager, they made the process seamless and stress-free. Thank you for a great car-buying experience!
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October 2023 by Kalpana Vyakaranam
My experience with Lia Brewster dealership was extremely good. Right from handling enquiries about the car through to selling the car, every aspect was handled very professionally and the customer service here is top notch.The service we received especially from Anthony Esemplare and Irene Powell was excellent. We are very glad to have brought our car from Lia Brewster. Thank you!
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September 2023 by Shauna Hyland
I’ve leased 3 cars from Lia Honda Brewster now. Every time they have been very upfront and honest with me. I never felt like they were trying to over charge me. This time I worked with Mike Tolliver and he was so helpful right from the beginning. He did his best to get me into the car I wanted at a fair monthly payment! They are the only dealership that I will give my business to! Thank you!
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September 2023 by Lisa MacPhail
Barry Weiss arranged for me to lease my new 2024 Honda CR-V. He was smart, helpful, knowledgeable and easy to work with. I appreciated all of his help and advice and I am very pleased with the car and the dealership, Lia Honda of Brewster.
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August 2023 by Juleisy Gomez
I had a great experience buying my new car here at Lia Honda Brewster, all thanks to Anthony Esemplare. Anthony made this a smooth experience by answering all my questions and concerns via text and call. He was attentive, responsive, and very helpful throughout this process. I'm very happy with my Honda and would highly recommend anyone to see Anthony if they are looking to purchase!
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August 2023 by Raechel Holland
I purchased a certified pre-owned vehicle from this dealership. There was a leak in the trunk. I figured no big deal I have an extended warranty on this vehicle. Long story short I've had my vehicle in their shop over a week and they won't even offer me a loaner car. They're excuse is that they've never seen this on any other car before. Even tho that may be true, it should not be the customers problem. I've now been without a car for a week and finally caved to use a rental car which costs me almost 50 dollars a day. Absolutely ridiculous as this is said to be covered under warranty as well. For reference I have both manufacturers and extended warranty. I don't recommend buying or servicing your vechile from this dealership.
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August 2023 by Chris Hinckley
Speaking about the service dept : I go out of my way to get my services done at Lia in Brewster because of Kevin Feldman. Honest & trustworthy, He communicates clearly & truly cares.. He does all he can in the name of good service. On top of that, a lot of other friendly faces around and a clean service reception area go a long long way. Thanks Kevin! See you again at my next service interval!
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July 2023 by Mike Kashuba
Matthew Sprague was very helpful and kind while I was searching for my first vehicle. He was very knowledgeable and made the entire car buying experience exciting. Very happy with my first car and will definitely be back for my next!
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July 2023 by Justin M
Will not work with you and help you. Will walk away once they see another potential customer who will 100% overpay of what they want to sell and lease their cars for that they see fit. DO NOT come here total waste of time. Unprofessional, won’t honor incentives listed on their website. They play the bait and switch to get you in the front door to try and gouge you out of every last hard earned dollar that you have. AVOID, take your business somewhere else.
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June 2023 by Christine MR
Barry Weiss was very knowledgeable and thorough. My trade-in went smoothly and he and Natalie made sure I could afford the car I came in for. Highly recommend Barry, Natalie, and Lia Honda in Brewster.
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June 2023 by Lorna H.
The service department at Lia Honda in Brewster is the absolute worst!!! I have been a customer for almost 20 years and have purchased numerous cars from them. My last three experiences with the service department have been less than satisfactory. Their response is always the same - some service worker called out today and we are running behind. Its a pathetic excuse that has grown old over the last several years. You would think they could come up with a new excuse. They supposedly changed the oil on my husbands car and they never did so during an emergency his oil light came on and he had no oil at all. Luckily it didn't ruin his engine. They have no customer service whatsoever - I guess they forget that without the customer they have no business. Such a shame - it used to be good service, sales and customer service company. I'm not sure about sales since covid as I haven't purchased a new car since before it. I used to get a new car every two years. Service and customer service are definitely terrible and I'll be taking my business elsewhere for sales and service - speaks volumes that a customer for almost 20 years would no longer want to do business with them. But it goes to show that they no longer take care of their customers.
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May 2023 by Jason Arthungal
Chris Larson and Lia Honda were amazing to deal with. Most of my car dealership experiences have been terrible but Chris was superprofessional from the start. He was straightforward, honest and pleasant. He communicated with me during the entire process and kept me upto speed. He worked with the Lia Teamto meet all my expectations. I would 100 percent refer Chris to my family/friends without any reservations. Kudos to Chris Larson and the team at Lia Honda!!!!