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October 2023 by Debbie C
I have always been pleased with this salon until my last time. The mail tech did not listen to what I wanted, so I got the wrong manicure, he was not as gentle as the women, and the table he sat me at did not look clean.I will try again, because this is not service as usual, but will refuse a male tech, and I will see how it goes.
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September 2023 by nickimass
DON'T GO HERE! If a ZERO was possible that is what I would give them. This place has completely gone down hill and their manager Kevin is a condescending individual who mocks and insults his customers when they bring a valid concern or complaint to him. As a licensed professional in the beauty world I would seriously question if their licenses and codes are up to date. A "nail technician " butchered my friend's nails, completely burning them down so many layers with the electric drill then soaking them in acetone. Then another person put polish over the mess and it was so terrible and bumpy looking she had to remove it the next day. Her nails are now breaking off and sore and tender to the touch. I would be very careful if you go here, their lack of regard for people's physical well being might result in a fungus or infection for someone. I stopped going there years ago after I was cut multiple times with a nail file while getting a "service" and that person didn't care I was bleeding in multiple spots. I would recommend anywhere else.
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September 2023 by Nicole Saccone
Worst experience at a nail salon. Made my nails very weak after not using the electric nail correctly. Did not show any interest in my situation and was very rude and dismissive. Save yourself some money and skip it.Services: Polish removal
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August 2023 by l
Really disappointed with the quality of this salon. I am a frequent custom of 8+ years and the salon has gone downhill fast. All of the good workers are gone and the new workers are rude. Had an appointment waited for 40 min and ended up leaving, what’s the point of having an appointment then? They just care about money. Not coming back anymore.Services: Nail painting
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June 2023 by Nancy Dreisacker
they used to give complimentary little massage after manicures but not anymore unless u ask to pay for one. Prices are high i feel like this should be included.Services: Pedicure
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June 2023 by Maria Celeste Lento
Never coming back here! Jobs are done poorly, employees are nasty and gel manicures don’t last. Very bad customer service as well. They all care about their money and tips. Don’t waste your time!Services: Sculpted nails
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May 2023 by Tania Davila
Go to Kim. She was great! The reason why I put down 2 stars is because the other lady who didn't have a name tag on, was touching my daughter's hair twice as my 7 year old daughter didn't request to be touched. She left my daughter's two nails that were not finished. She said she had another customer and took off never came back to finish my daughter's nail I reported this to the lady over the phone yesterday she said she'll find out who it is but I doubt she will fix the issue so by leaving a comment will make them fix the issue. One, don't touch the child's hair and two, finish painting their nails, or ask someone to finish it for you!
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May 2023 by Perla Granados
Guy in the front desk no friendly at all. Not even a smile to welcome me in. He should work more on greeting the clientele. Elaine, who did my pedicure and face waxing, totally different. She was very nice and professional.
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May 2023 by Diana Romero
Horrible service! All they do is try to up sell you. If you don’t agree. The staff becomes increasingly rude, they speak in their native language, laugh and snicker the entire time. They did a terrible job and over charged. The only time they become extremely nice is when it is time to tip. Don’t waste your money.
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February 2023 by Nicole Gomes-Ryan
Hands down best nail salon/spa I have ever been to. I have had facials all over the world and nothing compares to Coco. Gina is my favorite, but honestly I have been to each esti for a facial and they are all amazing! Also, they offer specials all the time on top of their already great prices. You can't go wrong. You will not be disappointed!
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February 2023 by Lisa Zervas
I came back from a two year hiatus with acrylic nails. I requested a brand new set of gel nails. I said to the technician Donna several times your putting on a new he’ll set right yes yes she said what I got was a fill in with the same nails I came in with only she said they were new. I said there’s a problem and I’m not paying 98 dollars for a fillin. This was January 21 2023. I spoke to the manager who insisted they were new tips but charged me the price of the fillin. They tried to scam me. I don’t appreciate that especially when I was a former customer. January 23 2023 the first right thumb broke in half. My right thumb chipped only days after I had them done. So needless to say I will never will give them my business again because they are scammers I already found a new salon who I am happy with and are Honest with their customers
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January 2023 by Crystal M.
I waited over an hour for my appointment! No notification that they were running late! No apology I would not recommend
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December 2022 by Diana Garcia
Clean and spacious. Spa pedicure and manicure. Gel polish. Walked in (no appointment) right at opening time and they started my pedicure right away. Nail tech was experienced and gentle. No harsh scrubbing or cutting/filing. Very quiet with unnecessary chit chat. I enjoyed my relaxing in massage chair. Friendly service no issues. Price was a bit higher than normal but I was happy with services.
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December 2022 by Kristen Licari
I went in on Wednesday and by Sunday my acrylic gel nails had completely came off! I spent an arm and a leg in there for my nails to be super thick and fall off the day of my goddaughters baptism! When I spoke to the manager Kevin he told me to come in and they will fix them! Absolutely not! I shouldn’t have to return after the first botched up job! They do amazing eyebrows and pedicures but anything else don’t go there. If I don’t get my money back I’m disputing it with the credit card company!
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November 2022 by CardioFly SuperGFloor
Absolutely awful experience!!! Would never go back. Called ahead and made an appointment for my daughter, my mom and I. Waited over 50 mins in the pedicure chair and no one touched us or said a word. Finally someone came over and did my daughter and left. They had no one else for us and just said sorry…..