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August 2024 by K T
I got my brakes done here about 10 months ago. 6 months later the back brakes needed to be replaced again. I went back to them to get it re-done for free and hopefully correctly this time. Four months later and my brakes already need to be replaced again. Three times in less than a year!? This place should be shutdown. They clearly have no idea what they are doing. Avoid this place at all costs.
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August 2024 by Yary Remy
?Stay away from this ripoff shop! This is not Steve’s place anymore. The new owner is a crook! My pregnant wife came in for an inspection on our truck, the guy made her and our 3 year old wait for 50 minutes, just to fail her for tints. He saw the truck before taking it and didn’t mention anything about the windows. He failed her, took her money and ripped the existing inspection sticker off with 20 days left on it. This owner is a lowlife crook. The only reason this shop has 4 stars is because of past 5 star reviews when the shop was owned by Steve, an honest mechanic with integrity and sense of community. This isn’t the same place anymore, save yourself the trouble and avoid at all cost!!!
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April 2024 by Tawn
Came in for a simple inspection. Was told my brakes and rotors were unsafe. That's absolutely false. They were just done. I gave the new owner a chance, and he failed miserably. So I will not be using this place.
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April 2024 by Shamira Perez
I called yesterday when the shop I was at was unable to fix my exhaust due to part availability. They got me in first thing this morning and noticed another issue while looking at my exhaust. The guy showed me the 2 issues and how they will be fixed and gave me a quote before I left under the car. They had me in and out within 2 hours which is amazing. I will definitely be using them again in the future.
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April 2024 by Ellen Brand
Little gem of a service station. Owner is honest and fair. Work is solid. My car was ready on time as promised.
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March 2024 by Classic Space
Came for inspection and The owner start doing work on my car without my Permission and when i ask him to see the problem he become very rude and defensive and mad ? and told me to leave his shop as i told him i can do it my self and there is no need to charge for it
Rude owner bad costomer service
Will not do any business with him. Be careful
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December 2023 by Irina Colby
This is my to go place for my car maintenance, inspection etc.
The owner is so nice and kind, he never said no I don’t have time or anything like that. Nice people, great and affordable service.
Highly recommend!???
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September 2023 by Rob H.
Way overcharged from quote with no heads up beforehand. Blamed on part price but obviously not the case online. Steve was great but not these folks. Go somewhere else.
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September 2023 by james harris
This place is total rip off
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September 2023 by B Carney
fast efficient friendly service.
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August 2023 by David Pollack
My car wouldn't pass inspection since I had an air injection pump replaced by my hometown mechanic and I hadn't driven far enough to reset the computer and monitors. I was planning a road trip to CT. so I decided to stop at the Brewster Service Station and see if my car would pass inspection after more highway driving. They couldn't fit me in that day, but were able to fit me in the next morning (the day I would be returning home from CT.).When I stopped in the next morning, my car was taken right in and checked thoroughly. Everything passed except the rear brakes. I was told I needed new brake pads and rotors. (When the air injection pump was replaced, my hometown mechanic informed me that my rear brakes were getting low. Also, the last time the rear brake pads were replaced was 7 years ago.) The parts were delivered from a local parts store within 5 minutes and the mechanic started working on my car.During the work, it was discovered that the calipers had locked up. Before ordering new calipers, the owner/manager told me he would try heating them and seeing if that would loosen them up. It did! Once the brake work was completed, my car passed inspection. Furthermore, the owner/manager saved me money by reusing the calipers instead of buying new ones.I was very pleased with the way I was treated and with the work done on my car. I felt that I was treated courteously and with respect; I believe that customer service and satisfaction is a priority for this business; I felt valued as a customer. My experience with the Brewster Service Station was a very positive one.
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August 2023 by David Babb
Was in a bind from Mass, car broke down on the 4th of July called on the 5th of July they towed the car called me explained the issue and fixed the car. Since then no issue with the car at all very greatful.
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July 2023 by Stan Wyler
Was once a good place but new owner does not live up to expectations.
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July 2023 by J D.
Was a great place when Steve owned it. New owner is not good. Will take advantage of you if he can.
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June 2023 by Luisa
DO NOT GO HERE THERE SCAMMERS Worst shop brought my wife’s car there I told them what was wrong with it.It needed a ignition module they said no it needs a tune-up they had it all day an then call me an tell me it still won’t run it needs the ignition module told them no I’m done brought it home an fixed it in 10 mins do not goServices: Vehicle Inspection
