“We stopped at this Dunkin recently on our way home to Massachusetts. Food and service were great. More importantly, we arrived home to our phone ringing it was this Dunkin calling me because they found my wallet in the bathroom! We were three hours away! My son called back, spoke with Alan who agreed to mail my wallet home, free of charge, just asking us to "pay it forward". Little did Alan know, my husband was just released from a 3 week unexpected emergency ICU stay including 2 surgeries and we were finally going home. I can't thank Alan enough for this huge act of kindness. There really are amazing people in this world! I will absolutely pay it forward. Talk about fantastic customer service”
“We stopped at this Dunkin recently on our way home to Massachusetts. Food and service were great. More importantly, we arrived home to our phone ringing it was this Dunkin calling me because they found my wallet in the bathroom! We were three hours away! My son called back, spoke with Alan who agreed to mail my wallet home, free of charge, just asking us to "pay it forward". Little did Alan know, my husband was just released from a 3 week unexpected emergency ICU stay including 2 surgeries and we were finally going home. I can't thank Alan enough for this huge act of kindness. There really are amazing people in this world! I will absolutely pay it forward. Talk about fantastic customer service”