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November 2023 by Queki M
I stopped going to this location a few years ago because each time I went there was never system to precess payments just for sales.Then this year I went back but the girl who worked the was always rude and would literally roll your eyes at you and made you feel like you were bothering her so I stopped going again but since every other metro near me has close I went back today again and there was a nice girl, I can’t remember her name but it started with a P or something like that and she let me know metro had a free tablet I could add to my account and also that I was elegible for an upgrade discount something I was never informed before so it was refreshing having a nice experience now
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September 2023 by Diamond Ratchford
Paid a bill
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December 2021 by Yovana Reyes
(Translated by Google) Lousy customer service I went to pay a bill they charged me 10 dollars more for late payment, they didn't have money change so I could change it, and the worst thing is that they don't accept a card and to finish I asked for a receipt because they don't have paper ..(Original)Pesimo servicio al cliente fui a pagar un bill me cobraron 10 dolares mas x pago tardio,no tenian cambio de dinero q fuera yo a cambiarlo,y lo peor q no aceptan tarjeta y para terminar le pedi recibo q no tienen papel ..
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June 2021 by Marlene Reyes
(Translated by Google) Terrible customer service I went to pay a bill they charged me 10 dollars more for late payment, they did not have money exchange for me to change it, and the worst thing is that they do not accept cards and to finish I asked for a receipt that they do not have paper ..(Original)Pesimo servicio al cliente fui a pagar un bill me cobraron 10 dolares mas x pago tardio,no tenian cambio de dinero q fuera yo a cambiarlo,y lo peor q no aceptan tarjeta y para terminar le pedi recibo q no tienen papel ..
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December 2020 by Nelson Estevez
(Translated by Google) I am very happy with the work they do, the ladies who work there are very kind and do everything possible to help(Original)Estoy muy contento por el trabajo que ellos hacen las señoritas que trabaja alli es muy amable y hace todo lo posible para ayudar
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June 2020 by Catherine Lupinacci
This place dont even deserve 1 star! I went there to simply upgrade my phone which was suppose to be $79. Instead i ended up spending $380, got no receipt and was not only sold a refurbished phone that tbe screen blacked out on me the following day, but she also opened a second line up that I didnt authorize, refused to exchange the phone AND wouldn't give me not a cent back or attempt to make up for it in any way I am now down $380 with a broken phone and a higher cellphone bill. Customer service did nothing to help me aside recommend I go to a corporate store licated in Hicksville; which I contacted and they referred me back to this hell hole store, so now im fit to be tied all while ot was for my birthday which is the 26th smh METRO SUCKS
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June 2020 by Upsii _
Pretty good place! Not a bot btw lol.
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April 2020 by Carlos Fuentes
This place is dedicated to serve illegal costumers , so they can do whatever they want with costumers ...nobody will complain
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March 2020 by Pedro Gutierrez
Im a 63 yo grandpa who’s had a flip phone until this girl named Paola convinced me to upgrade to a smartphone. She always helps me and answer every single one of my questions with a smile in her face. Really nice service
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February 2020 by Elvia Villatoro
Good service!!
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February 2020 by Candie Aviles
Pretty small but lovely, people are very passive and friendly. Excellent description of items. I recommend ???
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February 2020 by Blanca Bonilla
Great service
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February 2020 by Josue Gomez
Great service!!!
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July 2019 by josh bonilla
very helpful i went to this store they explain everything i need to know they also help me get a new phone for the right prince not like the other metro around the cocner
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July 2019 by Roberto Portillo 1
(Translated by Google) He told me that the activation fee is $ 25 and the SIM card is $ 25. This is not true, the SIM card is free with the phone or $ 10 if you bring yours. The activation is only $ 15. MetroPCS needs to close this store!