-
August 2024 by T Z
Jennifer nice her workers are rude. I email and never get answer. I also text SAMETHING. I called and RUDE ON THE PHONE. IM STAYING WITH STATEFARM BUT THINK GOING DIFFERENT AGENT. I EMAIL ASK SIMPLE QUESTION WHY OUR BILL WENT UP AND BEEN 3 DAYS NO RESPONSE. Jennifer very nice unfortunately her workers aren't. We are just trying get simple question answer. We did email but I don't understand why cant get a response. Jennifer your great. All gonna say last time we called we were treated poorly. Wish we can get you directly! Long time ago you helped us greatly and prefer u helping us. How can we contact you regarding a matter we have? I emailed and still no Response:(
-
May 2024 by Danny Kern
Jennifer is outstanding. Extremely professional, and always willing to go out of her way to help.
-
April 2023 by Alicia Villa
State farm is the worst insurance company payment was late for one day and they could not provide me with a grace period. I been with them since 2000. Do not what so ever use them as a insurance company they are nothing like their logo. They don't care about their customers because if they did they would try to help you. Insurance lapse and you had no accident no tickets and they did not try to help you in any matter. If a payment is late one day they cancelled your policy and on top of that their premium changes every month. If you value your customers you would care. Please in this economy we are having you do not want another headache with this company trust me. You will regret it if you use them. In would give them 0 stars
-
September 2022 by jose ruiz
Always attentive
-
August 2022 by Elma morejon
Absolutely awful services. I work at a dealership and this office had me and the mutual customer on hold for over 2hrs just to fix a binder and insurance card. After I emailed them right after talking to their agent.
-
June 2022 by Wendy D.
Wish I could give zero stars this agent and her staff here are super lazy, don't like to talk to people and don't ever get back to you also are the rudest people ,worst agent ever.
-
May 2022 by celina morejon
Absolutely awful services. I work at a dealership and this office had me and the mutual customer on hold for over 2hrs just to fix a binder and insurance card. After I emailed them right after talking to their agent.
-
April 2022 by Victoria Ebel
I love working with this office! I’ve used Allstate and Progressive in the past but the customer service and policies in comparison are unmatched. The agent that helped me was incredibly attentive and informative and the rest of the staff was very welcoming and helpful. I went for a quote and decided to switch right then, I couldn’t have asked for better agents.
-
April 2022 by Isaiah Gonzalez
Negative stars!!! The absolute most unprofessional and unacceptable experience ever. Bryan Perez especially has no tact and zero knowledge when it comes to policy information and how to communicate. They will drop your policy for any discrepancies and not notify you, even after you pay each monthly payment. They also say that the only way they respond back to you is by mail. The office never picks up and no emails are sent in the event of changes to your policy. The only way you could reach them is by the main state farm customer service line. Stay away at all cost from these crooks.
-
March 2022 by Marisa Tache
I highly recommend this office over any other State Farm Office. It was a pleasure working with Jennifer and she was extremely helpful with all my needs. Very happy I found this office.
-
September 2021 by Marco Ruiz
??garbage, that place is not giving good service to its customers, there is a lot of lack of professional ethics and the owner of the place does not know the bad service that the employees are giving
-
September 2021 by Godoy Rafael
the best friendly service polite a professional friendly family atmosphere competitive prices
the best friendly polite care a professional friendly family atmosphere competitive prices
-
August 2021 by cruches25 d
Staff is very professional and quick to help with any issues that i may have with my policy
-
October 2020 by Linda Centeno
The staff are very helpful and professional. They work with you to get you what works best for you and affordable. Great service.
-
October 2020 by Jose Lopez
staff is very helpful and have a lot of patience with any issues that i may have. i highly recommend this office over any other state farm office
