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9AM - 12:30PM 2 - 5PM
515 Harris Hill Rd, Bowmansville
Shipping Centers
“Long, long overdue rating. Sebastian at this location absolutely 100% saved my bacon....He literally saved me from having to drive back to Syracuse for 2 days AND THEN BACK TO AMHERST! I'd give 10 stars if I could. If you are anywhere near this location, USE IT...you will not be disappointed.”
“My Peloton bike was delivered and set up by RXO. The gentleman that set it up were friendly and helpful. The delivery was on time and I received notifications and confirmations at every step. An awesome experience from start to finish.”
8:30AM - 7PM
5165 Broadway, Depew
Shipping Centers
“Dave, the store owner/notary is an awesome guy, very fast and sharp. Saved my wife from deportation on false charges. An absolute saint. I highly recommend him for all your notary services. God bless this man and his store.”
“Brad was absolutely outstanding, he helped me ship out and return to amazon. He was very nice and respectful as well as polite!! Amazing customer service I will definitely be coming to this store again!!!”
“I am a University at Buffalo student who recently visited the UPS Store near the campus. I encountered challenges with my return label QR code. A team member, whose name I unfortunately cannot recall, provided exceptional assistance. He not only addressed my concerns but also assured me that my issue would be resolved. I appreciate the professionalism and support extended during my visit.”
“Georgina was extremely helpful with processing my 4 returns. Whenever I go to this UpS store, Georgina is there going the extra mile for her customers! Great job, Georgina!”
“I use the store a lot & everytime I have dealt with the associates it the store I'm always greeted with a smile on there face & they help me with any question I might have or help solve a problem I might have...They are great to work with...”
8:30AM - 5PM
9630 Transit Rd #1000, East Amherst
Shipping Centers
“From now on when I go to the post office I am going to this one. The staff was so nice. Her name was Debbie and she was so informative and told me I didn't need to buy a bag for my package because it was priority mail and well I just felt like she was so helpful! I had brought tape which I've purchased before for packages for this same situation and came prepared to buy a bag as this is what I have always done in the past and no one has ever told me otherwise. Also makes me feel good knowing there is someone out there speaking up to inform customers! Thank you again!”
“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”
“Charge and his father are great. I've been doing business with these folks for 10 plus years. They always go the extra mile and have pushed my business to succeed. Highly recommend them; I go out of my way to bring my business to this store.”
8:30AM - 5:30PM
4498 Main St # 4, Amherst
Shipping Centers
“I stopped by shipping HQ shortly after Hannah did in the other review the same day for a fingerprint appointment and that same main guy was very nice and helpful! 10/10”
9AM - 12PM 1:30 - 4:30PM
6045 Railroad St, Clarence Center
Shipping Centers
“You couldn't ask for a better team. They handle quite a bit that really should be researched by the customer prior to stopping in. Dealing with the public is a job in itself let alone handling multiple, difficult questions with a rush of people all coming in at once. They're staffed essentially on a shoe string budget so we want to try and make their job easier because we certainly need them. Tips: Try the USPS web site for passport Q&A. Tracking info - go to the USPS web site for simple tracking assistance. Missing, late or damaged mail & packages - go to the USPS web site as they have a plethora of info to help assist you. Lastly, make sure your item is properly packaged / sealed for safe arrival as they cannot pack / tape loose boxes on site due to how busy it can be during the day. The office may seem slow one minute but two minutes later they could have ten people in line. They do have some packing materials on site for you to purchase and pack independently in the back area. Help them help you – Jerry Maguire :)”
9 - 11AM 12 - 5PM
683 Ridge Rd, Buffalo
Shipping Centers
“Best, friendly staff in the area. Idk if the people who deliver actually work directly out of the local offices, like it appears everyone here believes, but if that's the case, they should occasionally review their carriers- random.check ups, etc.My carrier on Mitchell Pl gives me Cleveland Ave mail frequently, and he doesn't always give me, my mail. I have informed delivery and I don't always get what I'm supposed to get. But at least 2x a month Im guaranteed to get Cleveland Ave mail.However, the staff at the counter are always nice, and I have never had a single problem at this location”
“Justin really took the time to help me out & go out of his way to make sure all my paperwork was in perfect form. I really appreciate this kind of customer service! He really went above and beyond like no other”
“I put an order in on Tuesday. They told me it'll be ready Thursday. Wait all day Thursday. I call them now. They saying the next day and didn't call me and tell me nothing different but they made it up when I picked it up. The next day on the Friday was very helpful because I had a hard time fitting it in my car and they made a way to fit it in my car”
“I randomly selected this USPS location after some BS at the Bowmansville location.. Over at Bowmansville, I was constantly getting dinged on "surcharges" and the blonde woman there was the rudest I ever encountered(see my yelp review for that place) So the one day I got dinged 3rd time in a row on bogus "surcharges" that I declined to pay extra.. I did a quick google search for other usps in the area and came across the main ST one.. took my failed package over to Clarence Main ST and lord behold.. NO SURCHARGES! I've been going to Clarence ever since. Staff is always friendly, theres no BS.. I sell stuff from time to time on ebay and have prepaid labels.. I don't know if the woman at Bowmansville hates ebay.. thinks ebay rips off usps cause you get discounts if you print your label online.. but since I went to this location.. I have not encountered the "surcharge issue" again.. 4/5”
8:30AM - 5PM
4300 Seneca St, Buffalo
Shipping Centers
“I have been to a number of post offices in my life time, this is one of the best. The customer service at this post office is amazing. Anyone who feels otherwise probably started their experience with a bad attitude to begin with.All the negative reviews of the past year can easily be attributed to the Trump Administration and DeJoy.”
“Candice helped me with my printing and shipping needs! She was so kind and patience with me from the moment I walked inside the store! I had a great experience here.”
8:30AM - 7PM
5651 Main St, Williamsville
Shipping Centers
“Came in to drop off about 10 boxes. When I walked in, an employee (who I later learned was the owner) came right up to help. She showed me how to use the dolly and extend it for all my stuff. She came out to my car and helped me load everything. She was very polite and incredibly helpful. Thanks Jacqueline!”
“I desperately needed my résumé printed and I came in 10 minutes before close. Emily went totally above and beyond for me and the other two customers she was serving. By the time I left it was several minutes past closing time and she remained completely professional and helpful. Thank you Emily!!!”
“If you coming to deliver advertisement kits
Go straight to door 6 next to dock 45
Gentleman there is really a great and helpful person.
Open late until 9 pm for delivery.”
8:30AM - 5PM
5406 Broadway, Lancaster
Shipping Centers
“I've been a route customer from this branch for 39 years and have never had a problem. Carriers are always very good about porch deliveries. Never a lost package and the same with the staff at the Office. Fast and efficient! Thank you!”
12:30 - 8:30PM
285 Cayuga Rd, Buffalo
Shipping Centers
“I was really hesitant to use this location because of all of the bad reviews. Everytime ive gone in there though, there has NEVER been a line, and theres always at least 3 different smiling people behind the counter ready to help. Ive never had an issue here or encountered anything but friendly helpful employees. Im also ALWAYS on the look out for this google reviews famous "jennifer" , HOPING to get a glimpse of the person who has generated so many bad reviews. Ive been using this location regularly for the last 6 months and haven't had the pleasure of spotting her yet.”
8:30AM - 5:30PM
5325 Sheridan Dr, Buffalo
Shipping Centers
“If you go to this post office location do yourself a favor and work with Darlene. I came in to send an international package and she walked me through the steps patiently and helped me get the package sent successfully. She was kind, helpful and very knowledgeable. Definitely would recommend working with her if you go.”
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“Quick and easy unlike NYC where I used to live. Buffalo is much calmer. Just a heads up, they do close for a period of time during lunch hours. It's funny how things are reversed here. As a New Yorker, we'd go out on our lunch break to mail out packages. Also, there is no kiosk system here.”