Cappellino Chevrolet Parts

Most Recent Comments

• December 2020 by Oulton H.
  I had a great experience at Cappellino Chevy in Boston, NY. It first started with a phone call with Marc Olsen, the sales Manager. He was very professional in getting me the information that I requested and he was fast and responsive. After purchasing the car we did have an issue and a repair was required. We live out of NY state and Marc stepped up to the plate and had the car repaired at our local Chevy dealer. This was above and beyond what they had to do to comply with a used vehicle warranty. Thank you, Oulton Hues
• October 2019 by Gregg H.
  Recently purchased a 2020 Silverado Pickup from Cappellino Chevrolet. This is one of several vehicles I have purchased from this dealership thru the years. Both Kathy and Brian were very professional and made the purchase easy and enjoyable. The price was fair and the vehicle was ready for delivery when promised...Highly recommend !
• March 2019 by Paul F.
  I went to Cappellino for the first time because they were the closest Western Snow Plow authorized dealer to me. My plow had an electrical issue for which my regular mechanic wasn't able to fix. Since I couldn't lift the plow due to the issue I had no way of getting it there. I figured a plow dealer would have a plow available and could figure out if it was in the truck end or the plow end without the plow. Silly me... they wouldn't even look at it without the plow. I managed to dangerously get the plow to the dealer and received the call that it would cost $1000 to replace 4 wiring harnesses. I find it hard to believe that 4 harnesses would be faulty in 3 weeks of not being used. I told them to test the plow after each harness was replaced. Hahaha! Silly me again. They replaced all 4 harnesses as they intended to do all along. I still find it hard to believe that 4 wiring harnesses would go bad all at once. When I checked out the old harnesses I found an issue with only one. I don't feel that the service department was very honest. I also find it hard to believe that 4 harnesses being replaced in 3 hours time cost $1000. My first visit to Cappellino will certainly be my last! I am still having problems with the plow power. After $1000 in repairs it should be working perfectly and it isn't. The dealer did contact me and offer $130 credit. As if I would go back to a shady service department for more service. I wrote a letter to the owner about my dissatisfaction and after a week have still not heard back. I guess they really are more concerned about profit over customer satisfaction. And don't believe the canned response to the review. They have posted that every time that I edit the review. I have contacted them and they DON'T CARE!!!!!!!!