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March 2024 by Janet Gallagher
We bought a dining table with extensions from here-ONLY used the extensions for company. 6 months later the extensions were sagging, and gradually about 1\2" off. Under the table we saw that the skirt was warped, We tightened the screws. but. still was warped. Tom refused to fix the skirt and rudely said we were pushing on it. Horrible experienceIn reply to Tom, that is not true. Tom told me to tighten the screws BEFORE we brought the table in, which a family member who has made beautiful wood furniture did. The screws Tom used were very poor quality. We never approved what Tom did, which was nothing and we told him so. Tom also refused to put brackets in to secure the extensions. Everyone we have talked to has disagreed with Tom, and we are now having someone else fix his poor work.
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February 2024 by Mindy Sutherland
The staff at Furniture Doctor was very helpful and informative.
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August 2023 by Pamela Mangiamele
Beautiful furniture and accessories
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June 2023 by James Allen
Great people Great stuff Great Service
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June 2023 by Leyla
Super cute items and handcrafted woodwork
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June 2023 by Michael Huff
Highly recommend for all your future needs!
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May 2022 by Justin Weis
An amazing collection of Adirondack furniture and Fingerlake goodies. Lovely customer service and the pooches r so friendly!
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April 2022 by Deborah Davis
Five star and more!A wonderful experience from start to finish. We had several sentimental furniture pieces refinished and could not be more pleased. We would recommend the Furniture Doctor "Tom" to anyone!
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July 2021 by Amy Kirchner
I brought a bench cushion in to be reupholstered. Myself and Tom (and a female employee) talked and decided the cushion would only be covered on one side as that way there would be no seams shown. I was told they would have enough extra material to create two pillows. After waiting several weeks they called to tell me the cushion was completed. When I picked it up I was told no one ever wrote down anything about pillows being made and that there was not enough material to make extra pillows. The bench cushion was covered on both sides and there are seams showing. I paid the $360, and was slightly confused about the conversation. I knew there was nothing I could do about the bench cushion at this point so I received it and brought it home. Once I was home I thought about the initial conversation and called to talk to him about it. He blatantly told me none of this happened we never had that conversation and all but called me a liar. He also said if any material was left over it would be a small amount, not enough to make a pillow. I didn’t wanna argue with him so I let it go. Then I received a phone call message from him saying that he found the extra material and would ship it to me. When I received the material I realized it was large enough to cover the bench cushion on one side. 30” wide and 66” long. So I paid a large sum for this work and had so much extra material. There is certainly enough material to make two pillows. What a extremely disappointing experience.My advice: get it in writing. I will not be shopping here again or promote the business. Thanks for listening.
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May 2021 by Keith Shaw
Had a piece of furniture restored. Absolutely unbelievable! Quality workmanship. I actually didn't think the piece could be restored. It is absolutely beautiful!
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December 2020 by Alexandria Killian
Love the gift shop here!! So many great/ unique gifts and home decorations. Can't forget the wonderful owner(s), their daughter and her two absolutely adorable pups!! Highly recommended!!!
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November 2020 by Linda Bowes
Our antique rocker got injured and needed help. Brought it here for a fast diagnosis and repair. No worries. Very attentive and knowledgeable staff. Plus, the store is amazing with the best rustic furniture and home decor this side of the Adirondacks.
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October 2020 by Jeanette Owejan
Just had a chair redone here. The work was 8 weeks later than the contract promised. When it was picked up, a leg was loose, and the owner told me I would have to pay more to have it fixed. What small business gives a customer a less than perfect item? The icing on the cake was when I decided to just take it home, a spider crawled out of it. Won’t be returning.
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October 2020 by Jeanette O.
Had a chair redone there. The staff was nice, but the job was done 8 weeks later than my contract promised. Then when I picked it up, one of the legs was loose and I was told if I wanted that fixed I'd have to pay more to have it repaired. What honest business sends a customer home with a less than perfect item? I didn't bother. The icing on the cake was when it was being loaded into my vehicle a spider crawled out of it. Won't be returning.
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September 2020 by Jim LeGrett
A hidden treasure along 5&20 in Bloomfield! Unique products of excellent quality. A must stop for all passing by.
