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October 2023 by Joanne Johnson
My selection didn't fit my needs and I was able to return without any issue. I kept one of the two pair. The arch was acceptable
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September 2023 by Angie “Tinkerkowski” Tetkowski
You asked a friend with an autistic child to leave the store “because he was bei mg too loud”.You should be ashamed of yourself.If I could give less stars I would
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September 2023 by Judy Gonzales
Caral. Was so helpful. Nice suggestions. Funny. And pleasant. I try to remember his name. I will definitely ask for him again.
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September 2023 by Ashley Dorsey
DO NOT SHOP AT THIS LOCATION! They discriminate against people who have disabilities. A young boy and his mother were in this location and they boy is autistic and was over stimulated so was being a bit noisy and they were kicked out of the store. Absolutely heartless. I hope she gets a lawyer a sues. If I could give 0 stars I would
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September 2023 by Cathy Broomfield
Stopped in for the first time looking for a new pair of work shoes and possibly some walking shoes. I saw an employee coming up the asle toward me. She looked, but I had to say hi. I roamed around the work shoes for a while, but I was never asked if I needed assistance. Upon leaving, she decides to say have a nice day. Had she approached me, the store might have made a sale today. There were other older customers in the store at the time. I saw no one getting assistance or even asked. Your loss.I forgot this: the sizes of the style I was interested in were up high out of my reach.
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September 2023 by Johnny Sage
Wednesday September 6th my wife and disabled son were in SKECHERS Warehouse Outlet in Blasdell N.Y. when they were approached by a store employee and asked to leave because my son with intellectual disabilities and Autism was making too much noise. She said "it was store policy". This happened in front of the store manager and other employees and customers. The customers were very supportive of my wife and I thank them for their kindness. I am however disappointed in the managers lack of compassion and handling of the situation. This behavior by the employee and manager was a clear violation of The Americans with Disabilities Act. Life with a disabled child is very challenging and simple tasks like taking your child for new sneakers is difficult enough without store employees making things worse. This whole situation very sad and disheartening."Our prime purpose in this life is to help others. And if you can't help them, at least don't hurt them." - The Dalai Lama
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September 2023 by Keith W
Your cashier literally kicked out a mother and her autistic son today because he was "too loud". There was only one other customer in the store who stood up for them saying she didnt mind the noise and understood the child could not help it. The cashier said thats policy. So I have to ask are you against children with disabilities? You know there are laws protecting children from this type of discrimination right? The child just wants to wear New clean sneakers, YOUR SNEAKERS! Why do your employees or your policy do not feel that every child regardless of disabilities be treated the same?
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September 2023 by Katlin Krueger
Hearing the story about you telling a mother who was struggling getting her child's school shoes alone with her disabled child to leave because the child was to loud is just sickening. No one should buy from this store and I hope her story goes viral and your store pays the consequences. Shame on you!
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September 2023 by Julie Wesolek
My cousin is autistic & only a child. On 9/7/23 the staff at sketchers in blasdell told my aunt she needed to remove him from the store. They didn't even help find his shoe size to hurry the process of school shopping. Our family & friends are 100% DISGUTED by the actions of ALL staff that did nothing but watch as a little boy had to leave the store with no school shoes. # Autism awareness# PUBLIC APOLOGY
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September 2023 by Sarah Cahill
Your “employees” shouldn’t target mothers and their special needs children and kick them out of the store citing some make believe rules regarding children’s behavior. You all ought to be ashamed of yourselves. I will never ever set foot in this store location and that employee should be terminated.
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August 2023 by Jill
I just don't like sketchers, I keep trying them on, but nope!
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August 2023 by Jenna-Lin Bennett
Stopped in for the first time to see if there was a certain sandle available. There were at least 3 employees working but possibly 4. When I walked in I was the only customer in the store for a few minutes and was not greeted but was watched like a hawk the entire time and made me feel uncomfortable. My 3 year old even asked why the one girl kept looking at us. Could not even get down the one aisle with my size due to a leak in the roof from the rain. Didn't have the sandles I went for which wasn't surprising because it's popular but overall not a good experience.
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August 2023 by Yolanda Torres
Very clean, customer service great 100%. Prices little high, but love clearance area. And they have a lot size 5. ☺️
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July 2023 by Darrell Chamberlain
Great shoes, great store!
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July 2023 by Janice Graczyk
Nice items but not my size