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July 2024 by Naysa Nayem
Very bad service. I waited on the line for 1 hour but they didn’t even call. Calling everyone on the line except me. When I asked they don’t know if I was even in the line but when I see my name on the list they just avoid calling us.
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July 2024 by Don Carlson
Make a appointment for any Quest location online. It's easier to get in and out.
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July 2024 by BLUE BALLZ
Very Nice not a Problem Kind people Very Professional
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June 2024 by Joy Burdzy
On time, fast and friendly. One painless stick in the vein is a bonus too!! What a breeze!! Highly recommend making your appointment on line. So easy.
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June 2024 by Randall Crawford
There were no convenient times available for me to get a test shown on the webpage so I decided to take a gamble and be a walkin. I arrived and there was no waiting time and a technician took me in immediately. She said I lucked out and came in at the perfect window of time, I was in and out in under 10 minutes!
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June 2024 by Rosa Raiman
Love the ease of scheduling and convenience to my home
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June 2024 by wendy lang
Always a pleasant experience at this Quest. I am taken at my appointment time and treated by a friendly technician. Whole experience takes minutes and is safe, clean and prompt.
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May 2024 by shane Yard712
Extremely unprofessional staff. Very rude.
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July 2023 by Kelly Dixson
Absolute joke of a place. went in with a script and all the things required to do a test even had the doctor confirm they could do it. Only to get there and have them say they are unable to perform it called the doctor right then and there who then confirmed they could. The girl wasnt having it. Tried to show them the script in the system and they simply just refused and said not their problem. Went to another quest who easily performed the test don't know if there are just incompetent people working here or they just didn't feel like doing it but schedule at literally any other location other than this one.
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April 2023 by Xuan Lyu
I've been here before and didn't need to make an appointment. I came here again today, and there was no reminder that an appointment is required. After I registered, a nurse told me impatiently that you don't have an appointment and need to wait. I said yes, but , I waited for an hour and another nurse came out and yelled at me and told me I didn't have an appointment and kicked me out, I'm a 26 week pregnant Asian woman, and after kicking me out, they were at the door There was a piece of paper posted on it that said by appointment only, I felt so helpless and discriminated against, I was waiting there at 8:00 am with my 5 year old son, how I wished for help, however No, what I got was discrimination and disrespect!
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March 2023 by Fadi Fadi
They should change type business from labor to any other things like corner store or anything else...it doesn't look like labor starting with loooooong waiting time till nobody will accept to help you....sorry for all corner store
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December 2022 by Judith C.
Best Quest lab in WNY.They are on time, efficient and very nice.I've been to many that are crowded, not on time and blame me for being a hard patient to find a vein.What a refreshing change
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December 2022 by Mary Courtney
I had a great experience. Not crowded, taken on time, very pleasant experienced phlebotomist. Highly recommend!
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September 2022 by Andrew Sandoval
The reason it is not a 1 is because of how kind and sincere the technicians were. We brought our 1 year old in for bloodwork and before arriving my wife called the mainline (no way to contact the actual quest, just a giant call center) and they assured us all technicians have been trained to draw blood on children. We had two technicians attempt to draw blood from our child ending up in no blood drawn and multiple puncture marks on our 1 year old. They were very kind and empathetic, but having your child’s blood drawn is stressful enough without having techs that are not trained or comfortable.
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August 2022 by Crystal Kissmann
Rude. They typed in my insurance id number wrong and wouldn’t assist with correcting their error they made.
