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May 2024 by Jayme Reed Dean
Been shopping here with my family for over a decade. It's usually nice. However, I do not like the fact that you guys rearrange the store for no reason. It's now making unnecessary delays with my day. Most staff are pretty good too. Worth the membership.
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March 2024 by a
One star for the people that will bother you 100% of the time about cell phones. They will never not talk to you. I hate them so much.
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March 2024 by Crystal G
Stopped in for a few things today after work. I come 1-2 times a month and it’s pretty standard. Overall the store is usually clean and well stocked. It wasn’t busy because it was a weeknight which was a plus. The prices here are good on some items. It helps if you have an idea of the prices and sales of the other stores in the area if you are trying to get the best deals. I find that the meats here are usually great quality and a good deal. I’ve also had luck with pantry items and toiletries and personal care stuff. They have a nice selection of seasonal items and have been increasing their gluten free selection as well.You need to be a member, or have a membership card, to shop here. Stop a little down the road for a discount on gas with your membership as well. Overall if you know what to buy and can make it worth it a membership can be beneficial.
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March 2024 by alex dunn
One star for the people that will bother you 100% of the time about cell phones. They will never not talk to you. I hate them so much.
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November 2023 by Alexis in Life “nintendo chick”
Ran out of turkeys for their promotional offer. You would think the company would have an idea of how many coupons were issued and would have ordered enough turkeys. I had to drive to Batavia to get one.
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November 2023 by Lava Lather
So I had a customer service issue today that I decided to put to the test. It was regarding a Turkey but that is not the main topic. I admit I was a little short on purpose in a conversation with the manager. In return the manager was very calm. professional and did everything he could to take care of the situation. I haven't found customer service this is good in a while. Well done.
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October 2023 by joanne domske
Great selection of merchandise. Toys,decor,good etc.
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August 2023 by GrayC
Nice store with great selection. HOWEVER, we went to this store on Friday,8/18 and two cashiers were playing guns with their hand held scanners---a young girl with long blonde hair and the cashier next to her---short brown hair, glasses, baseball cap. BAD FIRST IMPRESSION. Guess these two geniuses haven't heard about all the shootings, like Tops in Buffalo. Maybe someone should tell them that they're not at a playground. Insensitive,childish,unprofessional,. Maybe businesses need to hire babysitters for this generation of "workers." I really like the store itself but I don't knowif I want to deal with that kind of behavior. May not be worth it
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August 2023 by E Elizabeth
The guy who was doing the carts was very nasty to me. 8/15 around 230pm. He was demanding I use the the cart he wanted me to use. Super rude and really uncalled for. Disappointing for sure.Other than that I love going here but if your staff is going to be rude I may have to re think my membership.
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August 2023 by Jennifer Sanchez
Good layout and well stocked.
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August 2023 by Vanessa Freeman
Absolutely love the prices here!
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August 2023 by Jeannine k
Awesome location.
Helpful and friendly.
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August 2023 by Abdullah W329
Rude cashier
Don’t have patience
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May 2023 by Sandy Lail
BJs is always top notch and much better than Sams and Costco ❣️
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December 2022 by Maddy Crowley
The WORST customer service I have ever experienced. This was my first time in BJ's and it will be my last. Brown haired middle aged female cashier with glasses (wasn't wearing a name tag) didn't smile at me when I came to check out, she SCOWLED (I'm sorry you have to... do your job?). Didn't greet me either, followed up with no departing "have a good day" and NO response to my "Thank you!". I'll be sticking to Sam's Club from now on. I go shopping for groceries, not hostile treatment from the staff.
