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December 2023 by Unie U.
Went for a consultation and one of the salesmen assured us it wouldn't be a problem with what we expected done.This is what we got back.We let them know it was a terrible job and brought it back for the owner to seeHe rudely said we brought it in filthy we were not sure what to even say to him.340.00 down the drain
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November 2023 by Tiffany Brown
Customer service is poor at the Binghamton location...the over priced interior detail was inadequately done. The console and shift panel were hardly touched and the trunk wasn't touched at all. When asked about the trunk, sales person Eric said it's not included in the detail. Why the heck not?!? For $300+ the truck should have been shampooed and cleaned. They attempted to vacuum it to satisfy me, but little did I realize when I sat in the car and started to look, there lacks attention to detail. The seats were so soaked I had to drive home with a blue bag over the seat. Is that normal?? When called to complain, they were disrespectful on the phone and dismissive to the fact they did a poor job. My seats are stained and ruined, and when brought to the owners attention, the owner replied with "you brought us a filthy car, we did what we could. " Poor excuse for a company who specializes in details. Furthermore, this interior job took literally all day, from 8am-4pm. Will not go back and won't be referring to any friends. Photos attached are the after imagesUpdate: Corporate is unable to do anything because these are independent franchise owners. Therefore, the comments on all the 1-star reviews to call corporate are furile because they fall upon deaf ears. Will be reporting them to the BBB
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November 2023 by Unie Unie
Spent a ridiculous amount of money for a not so great jobThere was dog hair left in the console in a few places.300.00 was over pricedWon’t refer or go there again
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November 2023 by J H
They did an amazing job fixing a dent and scratch on my Audi. Around 1/2 the price of a body shop. Jon and Joe were great. Recommend them for detailing and small scratches. Paint looked pristine afterwardsServices: Full body wash
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November 2023 by Archie Ackerley
Best of the BestThe frame rust proofing awesomeThe detailing super awesome
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October 2023 by Sharon Zimmer
Best place to get your car detailed!!! Very warm and welcoming place treated me like family. when I went back to get my car it looked like it came off the show room floor they did a phenomenal job! They will be the place I go to always!!! Thank you ziebart you guys rock!
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August 2023 by Alexandra Ackerman
I came to this facility for my yearly renewal service, and also had them detail my car inside and out. The staff was helpful, I felt respected, and the car looks like the day I drove it off the lot. After this past winter and the wear and tear that can come from moving to new area, to say that they got it back to that state is certainly a big compliment.
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April 2023 by Solo Engineer
Paid about $1,000 for Ziebart rustproofing when I purchased a new vehicle back in 2016. It's hard to say if the rustproof coating was truly effective because I did not own the car long enough for rust issues to crop up even if it wasn't coated. Plus, you would have to peel the coating away to see if the frame became rusted underneath. I've come to learn over the years that non-permanent oil-based coatings like Fluid Film and Krown are a better rust proofing option versus the permanent tar-based product Ziebart applies which hardens and can trap salt and moisture underneath if any imperfections are present. Some garages won't even work on your car if it has been Ziebarted because the coating hardens all over other components and makes it difficult to work on. Do your research. Each year I brought my vehicle in for the annual inspection they were always trying to push me to buy expensive things like paint protection film, detailing, etc... They always advertise everything as being some massive deal you can't miss out on and claim your trade-in value skyrockets which comes off as shady. When I opted not to buy any additional services each time I was there for an inspection the attitude of the sales person(s) changed. Each year I brought the vehicle in I had to take a day off from work, organize a ride, and give my vehicle up for the entire day which is very inconvenient. For 4 straight years they told me they didn't do anything because the original coating was fine. I got tired of wasting my time and dealing with the pushy sales folks so I stopped going in for the annual inspections. One year they talked me into purchasing a detail which I paid $300 for. I probably could have just gone through a $7 car wash, shop vac'd my car and wiped down the interior panels and done just as good a job. Having the Ziebart rustproofing did not impress the dealer I traded my vehicle into and likely had no effect the value of my trade-in like they claim when trying to sell you their services. I didn't see anybody crawling underneath my vehicle to check for rust when I traded it in. Overall, just seems like I got little value from it, wasted a lot of time and always have to deal with the pushy sales folks when all I ever wanted was the annual inspection. Unless you plan to keep the same vehicle for many many years then rust proofing probably isn't something you should even worry about.
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April 2023 by Al Pagan
Incredible job. My Jeep looks amazing. Thanks!Services: Clay bar treatment
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April 2023 by Peter Chavez
They went above and beyond on the detailing super super gloss finish all scuffs are off i thought would never come off Jon did the best detailing in the tri cities facts???? i will come again and RECOMMEND to everybody who needs to bring there car paint better then factory i guarantee it worth every penny?? Services: Clay bar treatment
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January 2023 by Lance R. Diehl
Did a great job with my truck putting in Rhino Liner! Took time needed to make sure prep was done right and great job with the liner itself very friendly and helpful staff!
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January 2023 by Kyle Macgeorge
Had undercoating done this morning on my 68 chevelle ss the team were very neat n did not get any over spray on my exhaust rims tires anything that i can see john did nice job explaning how they do things n i had it washed n buffed nice job you guys
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January 2023 by Kyle MacGeorge
They were very friendly n customer service explains lots on how it was done great place to come I had undercoating done on my 68 chevelle they did a amazing job no overspray at all on my rims chrome or exhaust or motor very good job great crew there!!!!
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October 2022 by Al
Got the Underbody and rust protection, very friendly and knowledgable staff. Definitely will be recommending them to friends and family.
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October 2022 by Kidd (Kiddstoy)
Brought my new Ram 1500 there. Joe was great, he took time out to explain undercoating and rustproof services. Price was reasonable. After job was completed he took me for a walk around the vehicle to show me what was done. 10 yr. free inspections and touch up was included. Truck was clean when returned to me
