-
June 2024 by Dan Labarr
Lester is very knowledgeable and offers excellent service.
-
June 2024 by Brian Riling
Lester helped me get phone back in service which took me 6 hrs of phone calls and waiting. Very appreciate his service. Thank you
-
June 2024 by John Crabbs
Very smooth move to my new phone. Shawna was most helpful!
-
June 2024 by Lori Ganoung
Lester was very knowledgeable and helpful.
-
June 2024 by Livia Gumble
Lester was amazing at helping me adding a phone plan and getting a new phone for my mom. We were in and out quick. So helpful!
-
June 2024 by Joe Swan
Shauna was great and excellent work with
-
June 2024 by Stan Gage
Lester helped me with my problem with my cellphone. Great work.
-
June 2024 by Mark Peters
Mike and Gavin were very helpful!!
-
June 2024 by Norma Letterman
Mike did a awesome job with my phone issue
-
June 2024 by Michael Giardina
Lester was a great help. The process to purchase and set up my home internet was quick and easy.
-
June 2024 by Teri Hickey
Awesome service.. everytime I have a problem or questions
-
June 2024 by Ruthie Wildrick
Excellent in helping people with any issues. All good workers! Very friendly!
-
June 2024 by Kyle Bates
Had a great experience today at Verizon. My old phone completely stopped working, and they found a way to still transfer everything and get me into a better phone for less money. Thanks so much to Gabe and Laura!
-
June 2024 by Matthew Weiskopff
Customer service was not good. I had a free upgrade with a trade in. I chose to hand my phone in after backing up my photos at a later date, but still within the 30 day window to get the free upgrade. After going back to the store twice. They stated I was unable to do this, couldn't change my plan and could not give the new phone back. I was was then told to leave the store.
I would recommend going to a corporate location because they are actually held accountable by Verizon. This place is a franchise, similar to how a fast food location works, so what they do at their business is not reflective of the Verizon Corporation and they are not held accountable.
****UPDATE**** 05/30/2024
The employee who upgraded my phone did not put in the system that I would be bringing back my old phone for the free upgrade. He put in the system that I will be paying for it. I called them today and found out I can give my phone to them as a trade-in and get a 200$ credit. This is very disappointing and dishonest, they lied to me and screwed me over. Making me pay for a brand new phone.
I have filed a complaint with the Better Business Bureau.
-
June 2024 by Kaleena
Lester and Eric have been amazing amd have explained everything to the T. Friendly and professional
