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April 2024 by Charlene Coates
Both support technicians were very nice and helpful. Thank you for serving my phone so quickly.
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April 2024 by James Cole
I sincerely hate having to write a review like this. In theory they're a good repair spot, and I'm sure every other review is telling the truth, but frankly this place absolutely botched my screen replacement. Came in last November after cracking my screen as they were very highly reviewed. 300 dollars later I get my phone back, and the charging port isn't working. I take it back under warranty, and they take another day to "fix it." I get it back again, and you can hear where the paste and adhesive under the screen is poorly applied, and the screen keeps discoloring and doing a "tv static effect" out, all while the back casing is literally falling off the phone. After a third time, AGAIN the screen is misapplied and there's even what seems to be a hair in one of the camera ports. The reason I'm even writing this is because after the latest Samsung update, the touch screen no longer works whatsoever, forcing me to use my pen. I refuse to spend 300 more dollars here to get this corrected. Just be wary.
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April 2024 by Heidi Burke
Excellent service. They were able to find the problem, had the part at the store and fixed my phone the same day. Darryl was professional in explaining all my options and what they could do. Thank you Darryl and CPR team.
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April 2024 by Todd Nugent
The crew at CPR were able to repair a broken joystick on a grandchild's Nintendo Switch! They were efficient and the quote was spot on.
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April 2024 by Yes Dear
I needed my PS4 repaired, and the only place that can do it is the CPR Cell Phone Repair. They were honest, and the repair took less time than what they estimated. I will use them for all my electronics repair needs.
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March 2024 by Timothy “TJ” Haynes
Can help what you need
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March 2024 by Jasmine Shay
Easy to find location.Front door accessible parking.Staff is friendly & helpful. They answered every time I called and serviced my phone in just an hour or two as expected.We drove an hour and a half to get there but it was worth it. Highly recommend.
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March 2024 by Joseph Rizzo
Tech rep, Caleb, was knowledgeable, accessible, and patient providing help. Excellent, competent and professional service.
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February 2024 by Sheila Hays
I found Caleb, at CPR to be knowledgeable and responsive to my several questions. Though I only called for a replacement battery for my older MacBook, he was very helpful offering me direction, so that I could best update my 2015, allowing me to extend its useful, "protected" lifespan. As well, all work was done in a timely manner.
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February 2024 by Margaret Kapr
Very professional and explained everything in simple terms to me.
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January 2024 by Joe Dundon
Same day service was great only issue was the quoted price on the phone different than what i was charged
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December 2023 by Curt
This place will charge you $125 for a battery replacement and will charge $75 even if it doesn’t solve the problem for “labor”. I went to 607 Tech Solutions and she told me no charge if the new battery didn’t turn the phone on. The new battery did work and she charged a total of $80. Not only that but it was done in 15 minutes! So CPR wanted charge me $75 for 15 minutes of work if the battery were not to work and if it did work it was $45 more than they charge at 607 Tech Solutions.
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August 2023 by Victoria Sarnoski
Customer service was beyond excellent. I had run around my area looking for anywhere that might be able to salvage my PS3, and was in tears by the time I got to CRP. The employees were very kind, very helpful, and kept me updated once I handed over my system.The PS3 was beyond repair, but it had been sitting broken on a shelf for three years, so none of the blame for that falls on CPR, they did everything they could to try.10/10, would return if any other system breaks down in the future
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August 2023 by Billy Enob
I recently took my laptop to be repaired here for the second time for the same issue. The rep (Caleb Howland) that attended to me was rude and brash. Nevertheless, I overlooked it still gave the shop a chance to fix the problem with my laptop — he said he’ll get back to me the next day, with at least a diagnosis.After waiting for 4 days without a response, I asked for my laptop back because I needed it for work. They still had not done anything and couldn’t even provide a diagnosis of the problem, yet they insisted on charging me for diagnosis. Awful customer care and professionalism. I won’t be going back here.
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August 2023 by Patricia Lacey
The technician who helped with my new phone screen installation was awesome. Daryl was very patient, and courteous.
