Ray's Auto (NAPA AutoCare Center) is a trusted and busy shop known for great customer service, honesty, and quality work. Customers report that the staff, including the mechanics, are friendly, pleasant, and take very good care of their cars' needs. They are transparent and honest, explaining every detail and pricing clearly, even for complex problems other garages could not figure out. The work is done quickly and well with the best NAPA parts available. The shop is commended for its integrity, often correcting overly expensive quotes from other companies without pressuring customers. They work around customer schedules and are accommodating, even in emergency breakdown situations. While the primary parking can be chaotic, there is mention of a secondary lot. The overall experience is described as unbelievable and way beyond good customer service, making it a highly recommended go-to shop in Binghamton for both routine inspections and major repairs.
Ray and Greg, are great people, they take very good of my car's needs. Quickly, well done with the best parts available NAPA.. Thanks Kevin ..
September 2025
Great customer service!! They kept me updated with everything. Explained every detail and pricing. Super happy with all the work they did on my Tahoe.
August 2025
I'm a car enthusiast who values shops that care about the cars they work on, Ray's shared this passion with me. They were transparent, honest, and fast. They worked around my schedule to get me the best service possible. Special thanks to Greg for his amazing customer service. This is now my go-to shop in Binghamton!
