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February 2024 by Dasa Tu Tora
Nakshi IS AWESOME!!! She was very, very helpful in getting my phone account placed on Auto pay!! She was also very patient and completely a great Customer service representative for Metro by T mobile. I will certainly buy my next phone from T- mobile.
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February 2024 by Luz Swontek
The lady at the store helped me a lot, it took me 3 hours to reach 348 mian St., but it was worth it..thanks
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February 2024 by Ann Testani
Very helpful staff
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January 2024 by Devon Starr
Very friendly great service sincerely recommend everybody to check it out!
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January 2024 by Minoo Khodabakhsh
It is my chance that I came to store and knew nakshi and her daughter. They help me a lot as always. Thanks nakshi so much. I am so happy.
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July 2023 by Japhia Colandrea
Lady helped me out in figuring out what was happening to my network.
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July 2023 by Verdi Shelborne
Do not go to METRO PCS on 348 MAIN Street. The Agent behind the counter, a woman named Neksheba had very poor customer care training skills. Rude disrespectful and hardly ever answers the phone. Neksheba totally botched a simple process of porting my cell phone number to a new T-Mobile device. I had to contact T-Mobile's Office of the President to correct the entire transaction. It took 5 days with the help of the NYS Attorney General's Office to get my number ported
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June 2023 by A “MDFalco” Satkowski
Cheap phones and rates if you can avoid the young lady trying to upsell you to the moon. Also, went looking for non-android and she sold me one anyway. Asked to have data and contacts put on new phone she mumbled something about fees or a tip. When confronted she did it snyway. Odd. Felt used after my visit.
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May 2023 by Madame Angel
Very friendly, very nice and patience
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February 2023 by Colleen Fancher
The lady at the Main Street Binghamton location is very patient and accomodating to the needs of all of her customers.
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January 2023 by Jose Melendez
The women that works there is great plus she's beautiful that's a plus and I love her accent but her customer service skills and her going out of her way is what really made eye opener
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November 2022 by Michelle Jackson
Awesome Customer Service!Abdul!
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October 2022 by serg yar
Online says open 11am-5pm everydayNow is 1:20pm, huge padlock wrapped around the door handle
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August 2022 by Ameshia Blackwell
Best service. Greeted with a beautiful smile.
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June 2022 by Rine Dee
This place used to be where I went for phone issues. There used to be a bigger, but super sweet and nice kid in a cap running the desk who was always really helpful, quick, and attentive.Now they apparently have an Indian guy manning the desk. He absolutely sucks. He was rude, didn't listen to what I said when I came in and started talking, and was gas lighting me and telling me that I paid less than what was owed on my bill which wasn't true and it turns out that it was him reading the information from my phone incorrectly along with incorrectly reading the information posted to my account. He had the nerve to be upset that I was upset when I pointed out his mistakes (that could've easily been solved by listening to what i was saying and reading information correctly). Thank god there's multiple metro pcs in town. Went to the one downtown. Much more competent guys there. This is the type of situation that makes someone want to change companies. Let's not kid ourselves, this area is much more Verizon friendly then it is for anything under t-mobile and sister companies. Won't be coming back to this store.