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September 2024 by Patricia Petzinger
Excellent service, explains the issues in detail and thorough repairs. I continue to use this dealership for many years and alway drive home with a safe vehicle! Everyone is friendly and wants to help, I appreciate this service!
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August 2024 by Jennifer Coon
I had the pleasure of working with Dennis Morrison today. He was extremely friendly, professional and efficient.
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August 2024 by Frank Mandarino
Botnick is very efficient and quick with their auto service
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August 2024 by Erin Fahrenbach
We just purchased a new vehicle from Botnic. We worked with Carl, and he made it a wonderful and seamless experience! He was knowledgeable, efficient and communicated every step of the way. After hearing what we were looking for, he had found the vehicle and had it ready to pick up within days. My husband has leased 2 trucks from Botnic with Carl, so this was our third excellent experience. We would highly recommend!!
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August 2024 by Michael Tedeschi
I continue to have my vehicle serviced here for the quality of the work and the professionalism of their staff.
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July 2024 by David Titus
Great Friendly Personal service
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July 2024 by Ryan Liberatore
Went in to look at a new vehicle with my wife stood around for 10 minutes nobody to be found. Finally someone showed up and we got down to talking business. Salesmen was very unprofessional and we were told they would not honor my supplier pricing. Show room is extremely outdated and was an unpleasant experience overall. Went to Mathew’s where we met at the door by a customer service woman. they honored supplier pricing no questions asked on the same vehicle. Would not recommend botnick Chevrolet to anyone.
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June 2024 by Jenn R.
Update: I did get my refund for tire rotation that was charged but not done. They commented on review and acknowledged they were in the wrong on some instances.
Thank you for reaching out.
I went there for my 99,xxx mile service. Nick P. was my service advisor. There is a recommended itemized list from Chevrolet on what services should be preformed. I should not of had to ask for each item on check list, but it wasn’t offered. He only mentioned tire rotation and oil change and top off fluids. So after I texted my husband he said to request the recommendations from Chevy. They never checked cabin filter which I most definitely requested. They charged me for tire rotation… which was NOT done. He even mentioned the tires again when picking up and stating what was done. Spark plugs not checked. All fluids were to be changed and instead took it upon themselves to flush and fill my transmission. A flush is quite different than a change; should have only been drained and new filter and fresh fluid. I called Nick P. to report the tire rotation charge when they didn’t complete that task. I wasn’t offered a refund only that I had to return to have it done. Why would I go back to a place that charged for services not done and did services other than requested?
*On a positive note the receptionists are some of the most pleasant ones I’ve ever spoken to at a business.
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April 2024 by Melinda Ligeikis
I have always felt like a valued customer at Botnick Chevrolet. The service department is very accommodating when scheduling appointments and every employee is always pleasant.
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April 2024 by NANCY HARDERS
I just recently lost my husband and Botnick-Kathy Pope took care of me in getting a new car and trading in my husband's vehicle. They have always been professional and attentive to my needs. I highly recommend this dealership as my husband and I have been buying cars there for many years.
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April 2024 by Lynn Watson
Went in for a reading of service all wheel drive. Whoever worked in my car never even tried to place the car in 4WD to see the problem. They just hooked it to the computer and decided since it didn’t tell them anything I must be wrong. The readout appears every 100 miles and the 4WD does not work. I told the person I dealt with this and he didn’t seem to care.
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March 2024 by Jon Eskow
Great service department, nice people to deal with.
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March 2024 by Rose Price
Bought a used car 2015 Chevrolet Malabo I love it thank you Dennis ?
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February 2024 by Tiana Mclaughlin
My first time here and Iam a very picky person when it comes to my vehicle I can a honestly say the customer service was amazing better than any other place I have taken my car. I came for an oil change and tire sensor and the wonderful man before he started working on my car he explained the prices to me which gave me the option if I wanted to go further or not and I can honestly say I will be bringing my car back here for more oil changes and what ever issue I come across they have my business. I would recommend this place to everyone the staff is nice the customers are nice they say hello. Thank you guys
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February 2024 by Philip Kasmarcik
One of the best car buying experiences I have had! Thank you Carl and Jason for everything, I highly recommend!
