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January 2024 by James Miner
They don't honor there agreement
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January 2024 by Susie Anders
Just a suggestion but, if you can not deliver on the day you are scheduled to for whatever reason,at least call the people scheduled to get deliveries and let them know. We have lives also. So we aren't waiting around all day.
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January 2024 by Angela Smith
The general manager at the store was the rudest person I’ve ever dealt with! Screamed at me on the phone bc I’ve waited 3 days for delivery! “We don’t have the staff” , Sorry Mike not my fault ! Be honest dont promise it’ll be delivered and then either don’t return the call or be completely rude!! Cancelled my order “it’ll be my pleasure to cancel it!” Real nice you have a job bc of customers!!
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December 2023 by helping our comunity
Today i experience the worst act of disrespect for a human being in all my years of experience. We are helping a tenant with medical conditions and disability to get all her needs fill, this costumer has a bed from Aarons and want to return it cuz we get a medical positional bed that this person need due to medical conditions, aarons store agree to pick up the bed today, between 2 to 6pm, some employee show up early to pick it up buy as i been told went to the room stay there for like 15 minutes then tell tenant he will be back between 2 or 6pm is been 5:32pm at the tike of this review and we still waiting for them, let me start with invasion of privacy this employee took pictures of the mattress as i been told by family member (something I don’t think is right) and leave, when the significant other of tenant call the store they tell her she need to stay with bed and pay it no matter what because the bed is in bad shape which is not and also saids do not call anymore if is not the person onthe lease agreement they can talk about the account with her, when as far as i know this family member does everything for this person due to medical issues that compromised tenant health and as we still waiting for them tenant call the store and now change it for tomorrow from 3 to 6pm this store needs to shut down they are irresponsible and i have more information about this incident look like this behavior is cuz of some bad gossip from another person, it make this incident look like is personal and discriminatory, however the condition of the item is need to take it even if is broken.here is a pic of the mattress is in good shape
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December 2023 by Desiree HaDoty
I went to browse for a living room set with my grandmother while I was having a look my grandmother calls me over and shows me a roach crawling on the wall the store manager and employee did not seem to surprised of our find. How disappointed I am that this facility only cares for the money and not concerned that they are willingly selling Funiture with pests…..this facility has no accountability. I hope this store shuts down.
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October 2023 by Daniel Shulman
Shockingly subpar costumer service!
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November 2022 by Rosita Martinez
Very helpful people courteous and friendly and good prices
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November 2022 by Floyd Chase
I love the place. They are very helpful and any problem with your product they will take care of it.
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November 2022 by Nathan Mcnabb
A Great Place To Rent From! An a Very Helpful And Friendly Staff.
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August 2022 by Jay Sharot
I just want to say the absolute disappointment and disrespect that you receive from the staff is outrageous. I leased a sofa that first off wasn't built correctly by the delivery team. Lost or forgotten legs on the couch careless handled when trying to put the couch in my living room damage to my walls. I told them to take it back and the refused to take it back. You pay for protection no matter what you pay for it if it breaks they don't hold policy at all. Just save your money on this overly pricey garbage. I called corporate for the nasty phone call. Asking why they didn't pick up the sofa don't go here.
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August 2022 by BeckyAnn Williams
They are rude and will not work with u and they are horrible company to rent from and they raise prices for no reason so don’t ever rent from them disrespectful ppl
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July 2022 by mindy sophie
Absolutely the worst won't fix things when they break down but if it comes to a payment needing to be set due to a health issue they act as I'd you stole money from them!!! They will tell you to "shut your mouth" phone gangster...but never get the payments right nor messages when you call ....I believe you all need customer service classes ...O and BTW FREEDOM OF SPEECH IS STILL ALLOWED NO ONE OFFENSIVE SAID ANYTHING BUT YOU!!
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July 2022 by Lisa JONES
I always buy from them they are better then Renta center I will take Arron's over Renta a center a thousand times over Renta a center
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June 2022 by Dominick
Was 4 hrs late, gave me a excuse that they had call ins, very unprofessional, i told them I had to get to work at 4, they told me to leave the stuff outside (yet if it got stolen I’m reliable). Will never rent from them again. Just because you had workers calling in doesn’t mean the other people don’t have lives.
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April 2022 by Andrea Giordano
MIKE ISAMAZING!! HIS personality snd willingness to listen is such a fresh change from the last time.i spoke with CAMERON(who is RUDE AND NOT willing to work with snyone)The girls at Aarons are also AMAZING!!!!they really go.out of their way to helpGo see MIKE OR ANY ONE OF THE GIRLS if u need help.We have been customers for 3 years and have been happy with our furniture!!!!Thank u Mike for being a stand up dude again u had me laughing and also thank u for working with us considering my situation
