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May 2024 by Arthur
No trash cans
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September 2022 by Sweetums Bakery
So rude!!! Shouldn't be working with the public!
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March 2022 by Chrystal's Corner
Took my car in for brake lines to be replaced. Brandon was awesome and very personable. Did the work quickly and reasonably priced. Will definitely recommend Ken’s to anyone I know!
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December 2020 by Jean Connelly
Great service! So nice to have honest mechanics in downtown Big Flats.
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November 2020 by Terrie Snyder
I highly recommend Ken’s Service Center for their honesty and efficiency. I have a 2004 vehicle (which had not been driven for years) towed to their garage, and they brought it back to life. They did only the necessary repairs and detailed the interior and exterior so that it looks new. They also offered to help me sell it, which was far beyond my expectations of a service center. I am extremely grateful for their expertise and kindness.
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March 2020 by Annie Baxter
On my way to the hospital & ran over snow stake that became lodged underneath car. Pulled into Ken’s after I couldn’t remove & noise was getting louder! Two employees quickly assisted, climbed under my car & dislodged the snow stake. I wanted to pay them, but they politely declined. told me to be safe & sent me on my way. Their kindness was greatly appreciated!
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June 2019 by Amber Holmes
The phone number listed is to the gas station in Campbell ny not the big flats store
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March 2019 by Linda Rossman
My husband always goes to Kens they are very helpful and we love to go there He also went out of his way to help with a benefit we had for my son we love this place and the service
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March 2019 by Thomas Craven
4 pumps and 2 are self service(and more expensive)?? Not a good idea in my opinion.
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December 2018 by Melissa Smith
Awful service by who I assume is the owner. Beyond rude and would rather potential customers go elsewhere. We will never utilize this establishment again.
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October 2018 by Tina Louise
Rude at best DEFINITELY does NOT deserve to serve the public with that attitude!!!!
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January 2016 by Gregg Lantz
Prices are high, and the people are rude. They make their money off of travelers. I took my car hear and asked them to replace the bearings in the wheel. They beat on the axel and mushroomed the threads on the axel then tried to tell me the axel was broken and I needed to replace it. The beating on the end of the axel also damaged the area where the axel goes into the transmission. When I told Ken to park it and I would do the work myself he threatened that he he had friends in the other shops and that they would prevent me from getting it fixed anyplace else. When I sent a tow truck to retrieve the car Ken told me that I wasn't a real man because I wouldn't come face him. I won't support this establishment.
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June 2015 by Tim Huten
Talked to a family from Wisconsin at Ken's pump today. The lady pointed at the other pump and said "Full Service? I didn't think that existed anymore". We are lucky to have an actual service station right in the middle of our town. When Fritz retired this spot could have easily turned into another mini mart...gas and hotdogs...no service, no inspections, and certainly no full service island. Congrats Ken on building a great local business.
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June 2015 by Amanda Carlson
I always have the best service at Kens. I get my tire rotations, oil changes, gas and yearly inspections here and have never had any bad service like the others attempting to talk down on this wonderful small business. This business is fully supportive of the community and has been involved in local sports organizations, fundraisers, etc. Instead of publicly basing your opinion off of one misunderstanding, you could go back one more time and realize how great the service and people there really are.
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March 2015 by paul m
i like independant shops , this is not on my list , prices too high , service is poor , attitude of ken is somewhat disturbing , other shops in local area for better service and more helpful to other service techs!
