-
August 2024 by osvaldo fierro
Great customer service, very friendly and attentive. Big shout out to Tom and Nic. Thanks for all the attention and the best service!
-
August 2024 by Andrew Behrens
Really quick and good work got parts that were hard to get and fixed my car quickly
-
August 2024 by Kisha Bennett
THEY CARED AND IT FELT SO GOOD
My truck was 'breaking down', on my way home from work. I had to Google 'Closest Mechanic' Tomco popped up. I pulled in, and spoke with the Manager who I already assumed would give me a hard time, because it was almost closing time, but he listened to my issue, found out the problem, and assured me that he would do his best to 'get me on my way'. I was surprised and ecstatic about the hospitality, speedy service, and price. I had to ask for some business cards to pass to my coworkers. Thank you Tomco. I recommend everyone go to Tomco✅ ??
-
August 2024 by Veronica Capone
David helped me great guy they gave me a great price, Tom the owners a great guy as well I would recommend anyone to come here for a used car!
-
July 2024 by Natalie Bono
Tom and David are the best! They helped my fix my bumper, they were so knowledgeable and nice. I would trust them with anything.
-
July 2024 by charles bucher
I wanted to take a few minutes and sing this man’s praises and his company/employees. We had an extreme situation with my daughters. Nissan and Tommy was so extremely helpful during the whole process. We had to sell the car because she was traveling abroad and he followed everything through and handled everything beautifully between himself and his staff and I just wanted to let everybody know that this is such a reputable place and an honorable man to be working with, we were truly blessed and I thank you so much Tommy !
-
July 2024 by Lisa Camson
Love this place - Thank you Tom - Dave and Bob
My son got a car today and would highly recommend this place! Honest - Reliable - Goes the extra mile - 5 star service all the way -
-
June 2024 by David Shear
I came to them 2 hours before closing. 4pm on a Friday looking like the picture with my front tires destroyed by a horrible pothole. They fixed my tires in under an hour and a half and I was able to drive it home at 5:45. These guys are awesome. So nice too! I figured I owed them at least a nice review!
-
June 2024 by Michael Ferruzza
One of my tires blew out on my brand new Lexus and I rolled my car into their shop. Their service was prompt, they were very courteous and their staff was very personable. They gave me the price immediately and even kept my car overnight. They did an excellent job! Overall an excellent experience and I highly recommend them!!
-
April 2024 by James Dougherty
When I first moved to Bethpage, a friend of mine, recommended TomCo auto repairs. I took his advice and I’ve become a lifetime customer. Not only is the work well done and competitively priced, but the best part is that I can feel confident that he is not taking advantage of me, and is honest. I’d like to pay this forward and recommend TomCo.
-
April 2024 by Barry Waller
The folks at Tomco do fine work. My car needed a new engine, and by early afternoon the following day I was on the road again!
-
March 2024 by Anirban
My car broke down near my work and I was able to find this autobody shop nearby. They towed my car and next day told me the problem was with the starter. I asked them to extend me a courtesy of bringing in the replacement part and they can just charge me for the labor. The shop may have taken at most 30 mins to replace my starter as I stopped by the shop a few times from my work location but they act without any integrity and inflate the number of hours they spend on the car. I saw that they just used a jack to lift one corner of the car just enough so that someone can go underneath to make the replacement and as soon as that was done they mechanics were put to work on the other cars. I felt right from the get-go that the shop was not giving my car the quality attention that it needs. The owner Tommy spoke to me briefly that the starter ground wire burned out. After the replacement the car would start but the engine would not turnover. They used the computer which gave some indication for my throttle body. I again asked the shop if I could bring them the part and they could charge me for labor because they would double or triple the price of the market rate of the part. They were quoting me $600 for Hitachi Throttle body because “their system” told them so. I guess they never heard of google. I was able to get the same Throttle body they showed me from autozone but my car engine still would not turn over. I looked to them for direction as they were the expert and they kept saying the aftermarket throttle body must be bad to get them another. They made me try 2 aftermarket Hitachi Throttle bodies, and 1 OEM remanufactured throttle body. Even for the OEM remanufactured, I personally had to call the dealership that they deal with to get pricing for the remanufactured throttlebody. When I left it up to the shop to find the part they would only quote me the price of a new throttle body when the remanufactured throttle body was perfectly fine. After trying 3 throttle bodies and the shop not taking time to really give my car the attention it needed, they finally had no choice but to look more carefully at the car the 4th time only to realize that I had a few burnt wires that they could just replace. I called them Monday (after 1 week of not having my car) at 2:13 pm and the guy Bob tells me they may have figured out the problem with my car and he will keep me updated. He calls me at 2:47 p.m. and tells me that the wiring was the problem and all the instances of them telling me to get a new throttle body was not needed. He even went so far ahead as to putting my old throttle body into my car. Additionally he added the total work took them 6.5 hours because he is charging me 3.5 hours of the number of times he had to replace the throttle body due to their incompetence of properly diagnosing the problem. In addition, before Bob fixed the problem with my wires he never got authorization or went over the estimated cost of doing that work. When I discussed this issue of them charging me for 3.5 hours of labor of work I did not need (throttle body replacement) because of their incompetence they threatened to put a lien on my car. There are a some good reviews about the shop and that initially made me feel I would get good service but I was very wrong as this job tries to extend you small favors (such as waiving the towing cost) but then inflate their labor hours to make that money back two-fold. Although I do not have any hard evidence as I felt the shop may be racist as they always treated Caucasian folks in a friendlier manner than me. When I was trying to have a conversation and trying to understand why so much labor is required they would literally tell me they don’t have time to explain anything to me, and hung up the phone. I contested the process through the Department of Motor Vehicles and they awarded me compensation back form the auto repair shop. I encourage anyone who got ripped off from this or any other auto repair shop to go through the VS-35 Complaint report process.
-
March 2024 by Bree Ryan
Tommy was great he got my car in immediately it needed a new transmission ,he got me a great deal on the price. Tommy took care of many other issues that needed attention and he was great at working out a very fair price for all the work they did. I was also very pleased with how fast they got the work done since I only have the one car which I share with my daughter. I will definitely be going back there and telling friends and family about there great service.
-
January 2024 by caner ayvacı
Bob is rude guy . Never come here again .
-
October 2023 by Ujwala Samant
I spoke with Tom about an oil change- very polite and sweet. David took great care of me. He even changed the battery on my key. I'll be back.Service: Oil change