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August 2024 by Paul Roman
Great place to shop. They always have what i am looking for in store.
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August 2024 by Reviewer
Dont buy the watermelons here 2/2 horrible and rotten
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July 2024 by Chris
everyone at this store is rude. guy at front door, deli people never know what i’m asking about, customer service woman rude. out if half the stuff i go for every single time. Today no broccoli florets. last time the turkey i went in for none left. I’m going to cancel and go back to sams club. You ask a worker a question they pretend like they don’t hear you. Stand on a long line to leave the store so the guy can check receipts. I’ve heard of waiting on line at register but to leave the store ?? waiting on a line?? I’m done with bjs
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June 2024 by Dan Lavery
Regularly short staffed, unskilled staff, under trained staff...the self checkout is also a mess. The deli counter might as well be every man for themselves.
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June 2024 by Matthew Bancroft
Store started off strong but after today, I’m probably going back to Costco.
Today was the final push. The AT&T guy was extremely rude, when I told him I’m in a hurry, he had the audacity to say “You’re always in a hurry, just answer my question”. Your team is doing a reset during business hours in the gum aisle and I tried to flag one of them down. I saw what I needed. I was told “Aisle is closed, we’re working.” Meanwhile they were sitting on pallets joking around.
I’ve been doing 80% of my households grocery shopping here since this location opened and at the beginning, it was great.
Now I buy expired meat out of the refrigerator case. Now they’re out of stock on the 3 pack milk more than they’re in stock. Now when you have a coupon, you have to pray the product is in stock, because chances are it won’t be. Then there’s always the chance it’s there, but up in topstock and the team members you ask to take it down either say it’s not their department or they say they’ll get a machine and never come back.
If I wasn’t in a hurry to get home to my son, I probably would have walked up to the main desk to cancel my membership.
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May 2024 by Bill Suffolk
Nice store but not Costco
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April 2024 by Linette Treccagnoli
The deli section is always short staffed they don't have what I want. I speak to a manager and all I get are excuses.
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March 2024 by Linda Zauner
Has a variety of things and great helping staff.
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February 2024 by Kenya Augustin
I placed an order online order through the app and long story short I was charged for my entire order that I did not receive. When I called the store for assistance the lady on the phone was rude and tried blaming the door dash driver when. It was the BJs staff who did my shopping. Double check your orders because they are liars and steal your money! This is not the 1st 2nd nor 3rd time this happened and I've been a loyal bjs customer for over 7 years . This is very disgusting unacceptable and not right. Bis staff need better and proper training and need to do better with customer service and taking peoples money and not providing the items.
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February 2024 by Janet Bosset
Everytime I place an online order for delivery they charge me for all my items and when I get the items most of the orders are not there! They blame the door dash driver when it's the BJs staff who did the shopping. They suck and need to get it together over there. Do better training and not rip shopper's off! Very unacceptable! Get it together BJs!
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February 2024 by Cleopatra Panagiosoulis
Bought what I needed and then some… self checkout… easy in and out
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January 2024 by Johnny D.
AVOID BJ's. I made a mistake signing up for a membership. I canceled after I saw lack of inventory and highly inflated prices. These clowns have yet to refund, and have given me nothing but aggravation from start to finish.
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October 2023 by Kenya Prosperity El (Prosperity Born)
I went for curbside pickup at 7:10p, but the check-in link was broken. I had to Google the store's number and call them. First, I was on hold for 20 minutes, then got transferred and waited another 15 minutes on hold. The parking lot wasn’t even that busy. After all that, I thought they'd come out quickly, but nope, another 20-minute wait. Curbside should save time, but this took so long. I won’t be trying that again. Shopping for myself is much quicker!
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October 2023 by Denise Eoviero
Excellent
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October 2023 by Duvel Bridet
Went there for bread and the bakery staff literally refused to put out the fresh bread they already had prepared on the rack.
