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February 2024 by FRED FISHER
Great experience!!!!
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February 2024 by Elona Mulvey
Steve, Crystal, YaYa, and Josie were absolutely amazing! I suggest working with them; can’t get better help and care! Great Team!
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February 2024 by Clarissa Anglade
We visited the store today for billing issues. Crystal greeted us when we walked in and she began helping us right away! Crystal had an answer to all questions and provided great clarity. Thank you!
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February 2024 by manoj sukhija
Very badly experience, unprofessional staff and management. never recommend this location
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February 2024 by Vincent B. Donadio
Friendly and helpful staff... but the store didn't have what we needed in stock and we weren't able to complete our business account transaction. TMo, get your phone support back in the US because your overseas call center is useless; even your store staff hates them.
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January 2024 by S B
Lazy and incompetent employees . Especially the female with the purple hair. Zero motivation to help out
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December 2023 by Paul Elias
Horrible experience at this store. This girl Yaya is disrespectful and rude as hell, and if I don't ever come back to this store it will be because of her.
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September 2023 by Peter
Very unfriendly and rude staff. At two of whom were very argumentative causing my wife and myself to walk out in disgust. Do not recommend this store at all. There are many other T-Mobile stores in the general area of this one. Found one where my family, friends and colleagues will be going to.
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September 2023 by teresa cacciapaglia
Where do begin? A 23 year customer of T Mobile. It came to this: This Bellrose, NY store sold me 2 defective phones. A Motorola & Samsung (in a 4 week time period starting on 7/26/23. I went into this store on Sunday. The rep examined the phone- it's a sensor issue. She got frustrated with me and accused me of not letting her speak. I never said 3 words, I was friendly. She calls the manager over to handle. Which was no better. I walked out. The coldness and off putting manner was so awkward. Go to the Great Neck store. They are reasonable and mature.
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September 2023 by adil khan
Tmobile's customer service has really gone bad. The reps at this location like to stand around and not help anyone. They will try and make every excuse possible to not assist you and just try and get rid of you.
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September 2023 by Navsandeep Singh
This store worker took a tablet from my accountWorkers are so rudely with customerDon’t go this store they are thief
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July 2023 by Kaushik Modi
The associate’s were very welcoming took care of the business very nicely.
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May 2023 by John F.
T-mobile is a scam if you signed up for a free phone promo in the last 2 years. There is a good chance that they added it to your plan and started charging you for a phone that was on your plan. T-Mobile is now changing there terms and conditions so you can't file a class action lawsuit with them they are now going to be able to sweep crimes and accusations under the rug without you knowing. By signing you u for a free phone then making you pay for it makes it look like more people on signing onto T-Mobile artificially driving up there market value. T mobile also refuse to print contracts or terms and conditions when you sign up. You have to agree and sign everything on there website. The same website the have access to change whenever they please. That means they can change your plan,terms, and contract all without your knowledge or permission
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April 2023 by levar hosten
Jonathan is a phenomenal sales rep. He was very patient with me and was able to point out what I need. I highly recommend him
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March 2023 by Rayford Stevens
Get crew help with setting up my service for new phone knowledgeable of devices don't rush you in and out.
