“Recently I had to roll over an IRA from a former employer to another retirement fund. Luckily for me Joe Wallace was at the Trustco branch closest to where I live in Briarcliff. He was attentive, patient, and went out of his way to get me the best possible interest rate for my new fund. Go to Trustco and look for Joe is my advice.”
9AM - 5PM
50 E Main St, Mt Kisco“Key Bank in Mount Kisco has a friendly staff, it’s a definite crowd pleaser! They most of the time have confectionery and coffee for the many customer’s whim. The draw is the service and hospitality, where we see the 5 star rated care to their patrons. Keybank in Mount Kisco allows you to notarize documents, cash checks, withdraw (which of course are all obvious status quo functions of banks) yet this bank runs at a level that seems unreachable. The app is user- friendly and intuitive but if at all you have any issues you can call the bank and they resolve it right away. A formidable bank with staff that are highly trained to know what and how to do their job, there is nothing more I can say about the service at this location than their expertise is at an apotheosis: as someone who has read 1,081 books in his lifetime, a New School University alumni, Parsons student, with a Master’s in Education I find the astute nature of the staff a fresh of breath air”
“In life everyone goes through hard times, pain, suffering and losses. however only those who have the guts to get up and continue with their journey, emerge victorious.”
“I am very impressed with the customer service at this branch. I really want to give a HUGE shoutout to John Fasciglione. He has been so sweet and beyond helpful with us as we close on our first home. He has gone above and beyond to help us with getting the documents we need during this process. We thank you so much for your help and hope to continue working with you at this location!”
8:30AM - 6PM
241 Marble Ave, Thornwood“Ever since I switched over from Citibank to TD, the customer service provided to me by the TD staff has been on point. I am happiy I made the switch as the staff seems very knowledgeable.”
“My mom, a long time customer at this branch, 1100 Pleasantville Road, Briarcliff Manor, NY, was, unbeknownst to her, a victim of an online scam. The quick thinking and compassionate team at this branch thwarted her attempts to wire money internationally. The customer service at this branch is exceptional. They know and care about their clients. We are forever grateful.”
“The people that work in this Branch really care about their customers!!! I love going inside. It's a very clean Branch and everyone is professional and very kind!”
9:00 AM - 5:00 PM
1975 Commerce St, Yorktown Heights“Be prepared no matter what come of day you come there will be a line and you will have to wait. Having said, if you can make an appointment - do so. In an age where competency is rare - very few can be trusted to get the job done correctly and in a timely manner. This is where Kim (for chase private client ) comes in. In less than 5 minutes she caught a very severe error that could have had potentially major legal consequences if left unnoticed. Not only was she quick to find the problem, she was able to offer a solution immediately. Going forward I will only deal with Kim, I suggest you do the same. I hope she gets a ginormous raise tomorrow as she deserves all of it and then some. JP Morgan Chase, Kim is an asset, recognize!”
9AM - 6PM
152 US-6, Mahopac“Extremely satisfied with their products. Additionally, the customer care is what matters tremendously. I've worked in commercial banks, and I recommend Credit Unions highly. Hope this helps.”
9AM - 5PM
420 Old Post Rd, Bedford9 - 11AM 11:30AM - 4PM
945 S Lake Blvd, Mahopac“Be prepared no matter what come of day you come there will be a line and you will have to wait. Having said, if you can make an appointment - do so. In an age where competency is rare - very few can be trusted to get the job done correctly and in a timely manner. This is where Kim (for chase private client ) comes in. In less than 5 minutes she caught a very severe error that could have had potentially major legal consequences if left unnoticed. Not only was she quick to find the problem, she was able to offer a solution immediately. Going forward I will only deal with Kim, I suggest you do the same. I hope she gets a ginormous raise tomorrow as she deserves all of it and then some. JP Morgan Chase, Kim is an asset, recognize!”
“Trustco has served my parents for decades. When I needed to manage their accounts due to their advancing age, Mr. Jansz, the manager of the Katonah, NY office, and the whole office were immensely kind, attentive and helpful in managing the process. They were a great help to our whole family in a trying time.”