Vail GMC Hummer, now under new ownership, is dedicated to providing customers with a premium experience and saving time. Located in the NY metropolitan area, the dealership serves various towns, including Mt. Kisco and White Plains, and offers a comprehensive range of automotive services, including sales, trade-in appraisals, and parts. Customers consistently praise the knowledgeable and friendly staff. Sales representatives are described as best in class, with one customer specifically noting the exceptional service provided by Denise and Luke. Timely communication for appointments and professional greetings contribute to a positive atmosphere. Customers appreciate the transparency and clarity in the purchasing process, with staff taking the time to explain details about payments and warranties. The service department is also highlighted for its effective communication, ensuring customers feel confident in the work being done on their vehicles. Overall, Vail GMC Hummer stands out as a top choice for automotive needs, with many customers expressing their intent to return for future business.
As always a great experience. My car was done in no time. The staff is so nice!
July 2024
Not only was my car taken exactly at my appointment time, but the process was completed quickly and efficiently. Plus, the people in the service department are so pleasant and helpful I wouldn't take my car anywhere else!
June 2024
They were very quick to solve my problem, and very professional..
