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October 2024 by Terri m
Rude!
Do yourself a favor and take your business elsewhere. It would behoove the owner to take some customer Service and etiquette training.
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October 2024 by Michele Abramson
Had a very disappointing experience here. I went to purchase a pair of shoes with a 50% off tag. The employees were vehement that the 50% off was a mistake, called the owner and wouldn't honor the price posted. It seems as if I was being profiled because they thought they could rip me off. If you mis-mark a product, that's not my fault. I emailed and called about it and received no response. Left me feeling very irritated. Not a respectful way to handle customers or do business.
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September 2024 by Ellen Morales
Love shopping for clothes here!
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September 2024 by samantha arriaga
My family and I have been shopping here for many years and absolutely love it here!
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August 2023 by G S.
I have not been to this Consignment Shop in a few years, so things may have changed. There were Home Accesories, High end Designer Clothes, beautiful Bags and Dazzling Jewelry. Why 3 Stars? Was not Greeted upon entering, felt judged because I came in with Sweat Pants and a well worn cute Tshirt, and when asked about the clothing I brought in to consign, I was hwnded back some items originally taken but now to casual for their racks.
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August 2023 by Jene Janceski (Miss Chaos)
Great variety of high end designer items
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July 2023 by Jamie Y.
I was hoping to find something for myself, but ended up getting a pair vintage Doc Martin shoes for Bae. Will def come again next time I visit Beacon
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June 2023 by denise lamattina
The entire experience is horrible! As a consigner they are hard to make an appointment as if they are a HAUTE COUTURE house on 5th AVE which they are far from ,,,,,,they are short, uncourteous and rude on the phone and acting as they are doing you a favor. They underprice EVERYTHING and use the ebay scale as their price point. DO NOT BRING YOUR ITEMS THERE - Chappaqua and Tarry- town are much nicer and PAY BETTER. The overdone, over made up over Botoxed older women that own and or work there seem to be frustrated and impatient. Not sure if they think they are working at Henri Bendel BUT its def not the place to go BUT its def not the place to go. PS Greenwich Consignments put them to shame!
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February 2023 by Geo B.
Looking to sell some china so I called and spoke with Noel who told me that she does very well with sales of China. I emailed pictures to her and never received any feedback.
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January 2023 by Jessica Cronin
Made an appointment over a month ago and owner was 20 minutes late. Only interested in high end (Hermes, Chanel) not Ralph Lauren or Banana Republic…wish I knew in advance of wasting my time…
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May 2022 by Judy Gilchrest
I love the variety of items in this store, which is why I continued to return but today was the day that broke the camel’s back. I went into the store to see if a pair of shoes that I saw and tried on a week earlier were still there. They were but to my surprise the $70 price was now double $140. I mentioned it to the salesperson who said no, they couldn’t have been because the ticket had not been changed. I told her that I came back specifically for those shoes and I am not a liar to which she responded “I am not a liar, in essence calling me one. I will not be revisiting this store. I have been overlooking the fact that I don’t receive the same level of customer service as my less pigmented counterparts, who when they enter the store are greeted with a hearty smile and welcome and advised of the color tickets that are on sale that week, but not this brown girl. Do better!!!
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March 2022 by Sylvia Gonzalez
First time experience! Such a lovely space... wonderfully organized and quality selection, and the Ladies were helpful AND classy!! Looking forward to my next visit!
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November 2021 by John Dennis
Lots of really nice clothing.
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July 2021 by meryl b.
I drove all the way up from NYC with my friends who wanted me to see the store and was looking to buy a few Chanel bags. I needed to use the bathroom coming from so far, but they would not let me and treated me as if I was some bum off the street. The sales lady had an attitude was rude and after I begged she still refused. I left . What great customer service , reminds me of the line from pretty woman, "big mistake". I won't be going back here . The owner was not there I was told but she should look into getting better staff, who want to help and service their clients.
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December 2020 by Zach Everett
Wouldn't bother selling to them. I went in with my mom's work clothes. I walk in; there's a couple of customers inside and the cashier isn't wearing a mask! I was so surprised- I would think that a "high end" shop would really do better. She didn't put one on throughout our entire transaction. It definitely speaks to the entitled and snobish culture of the store.I could only book an appointment two weeks in advance but I was excited; I probably had about 40 pieces of pretty nice stuff and had taken time to put it all on hangers and sift through stuff that would fit the store. I was in and out of the store in six minutes. She whipped through my pile, took a phone call half-way through the transaction and didn't say goodbye to me on the way out.No mask and rude? Don't waste your time here.
