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August 2023 by Michael Halliwell
Excellent, I highly recommend! I have used North State Custom twice now to fix my 911. Each time they did a brilliant job, attention to detail is amazing and customer service was also impeccable. Benny and the team are rock stars in my book!
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July 2023 by Aly L.
My car was hit and had some front bumper and quarter panel damage. I brought the car to North State Custom as it's authorized Tesla repair shop that came highly recommended. They did not disappoint! They worked with the insurance company, completed the repairs on the schedule they laid out and detailed the inside of the car free of charge. The car looks great. I highly recommend North State and specifically Benny and Walker who handled my repairs.
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June 2023 by Adrienne Prast
First off, let me start by saying that I will never go to another auto body or auto mechanical repair shop ever. From the very first moment I walked into North State, I was met with excellent customer service. They prepared a quote for me within minutes and worked along the way with my insurance company, ensuring it was a seamless customer experience. North State got me in for service within days, assisted with recommending a rental car location just around the corner and communicated updates regularly throughout the process. They finished the work ahead of schedule (!!!!!!) and went above and beyond, cleaning the vehicle to better than new car clean. Not only was the body work on my Porsche pure perfection, they made the experience amazingly pleasant! Who says taking their car in for work is amazingly pleasant?!? Right. North State rocks and if you read all of this, go ahead and give them a call now or you will forever be sad you went somewhere else. <3Services: Painting
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June 2023 by Gayle A Gormley Smith
From the moment I walked in for an estimate, to the moment I picked up my car my experience was outstanding! Frank was warm and considerate, while providing detailed suggestions. Walker was outstanding at communication and handling any need. He was kind enough to put me in direct contact with the manager at a car rental location. The facility is clean, organized and obviously run like a well-oiled machine. Whether your need is small like mine was, or large I wouldn't hesitate to visit them and draw your own opinion. I hope I don't need an auto body shop in the future, however if I do I wouldn't hesitate to use North State Custom again.
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June 2023 by Sharon Churton
They did a timely and terrific job. My car looks great. It was a pleasure working with Neil.I definitely recommend this shop.
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May 2023 by Thomas H.
I've used North State Custom for my annual state inspections for a few years now and been pleased with their work. However this latest visit they scratched up the front of my car in the 10 minutes it was in their shop. Something clearly happened when they pulled my car into the garage to take off the front left tire for inspection, as there are now a number of scratches in the paint up there and the plastic rim around the wheel well partially popped off. I didn't notice the new scratches until I got back home, but multiple calls and voicemails to North State Custom have been entirely ignored. Seems they scratched up my car and won't take ownership of their mistake. Take your business elsewhere!
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April 2023 by Karen Palilla
In a word…IMPECCABLE! Neil and the entire staff were professional and personable. They went above and beyond with EVERY detail…repairing & cleaning much more than just “body and trim” following our collision with a deer. Go nowhere else for your servicing needs if you want that “new car” feeling all over again!Service: Body & Trim
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December 2022 by Sam Campolo
I was referred to North state custom from a family member and without a doubt they over delivered in making sure my car was done correctly and in a timely manor. From the initial conversation, to the time of pick up they acted professional and with the customer in mind. I will and would highly recommend them!Service: Body & Trim
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December 2022 by Ashley M
I am completely blown away by my entire experience with North State. The quality of work, the communication, the professionalism, the care, the kindness, the follow through, it's not to be matched and it was consistent from my first encounter through my last. Thank you to Frank, Walker and the rest of the team for making a stressful situation a pleasure. There are no words to express my gratitude and appreciation.Service: Body & Trim
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December 2022 by Ash M.
I am completely blown away by my entire experience with North State. The quality of work, the communication, the professionalism, the care, the kindness, the follow through, it's not to be matched and it was consistent from my first encounter through my last. Thank you to Frank, Walker and the rest of the team for making a stressful situation a pleasure. There are no words to express my gratitude and appreciation.
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November 2022 by Marie Kenney
I was in an accident and I took a chance with North State Custom after reading all the positive reviews. They did not disappoint! From the day of the accident they came same day to flatbed my car which was 45 minutes away. They were professional and great with communication. They answered all my questions right away and made a very stressful situation much easier to deal with. I have a white Model Y Tesla and the paint job was perfect! After I had picked up my car, there was a small issue and they were super fast in taking care of it, and even let me take a rental car for the day so I didn't have to wait. I highly recommend them, they are professional all the way around, from their customer service to the quality of their work. I was told by the car rental place that some autobody shops take some of their repair work to them so they can fix it, I believe it.Services: Painting
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October 2022 by mpmc1023
A primary principle of NSC is to 'Never Compromise Quality for Time or Cost.' which is an endangered philosophy in this industry.This is the largest distinguishing ideology that separates NSC from the rest.NSC prides themselves on the knowledge and application of OEM factory standards, that pride is reflective in their tireless earning of Certifications.When considering a shop for repairs, minor or major - if you love your car, and value your safety - NSC is 2nd to none.
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September 2022 by Tina Wagner
North State Custom was a great place to go for my car repair. There aren't a lot of shops available/approved by Tesla, but NSC was recommended. From my first conversation on the phone, through the inspection/estimate, insurance nonsense and the actual repair - they said what they'd do and they did what they said they would. I worked with Benny - he was outstanding. Terrific communication, quick parts ordering and tracking when parts were received. The repair itself was great - everything like new. The car was cleaned inside and out - looked like the day I took it off the lot. Thanks to Benny and the NSC team!!Services: Body & Trim
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September 2022 by Tonya Cora
Frank and the staff are so friendly. They make sure your needs/wants are met. I've been going to North State for many years. I never had an issue with the outcome of my vehicle.. Great Job North State Custom
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August 2022 by Tina W.
North State Custom was a great place to go for my car repair. There aren't a lot of shops available/approved by Tesla, but NSC was recommended. From my first conversation on the phone, through the inspection/estimate, insurance nonsense and the actual repair - they said what they'd do and they did what they said they would. I worked with Benny - he was outstanding. Terrific communication, quick parts ordering and tracking when parts were received. The repair itself was great - everything like new. The car was cleaned inside and out - looked like the day I took it off the lot. Thanks to Benny and the NSC team!!
