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November 2023 by Will
Would just like to personally thank Antonio Ho and Nick Gizzo from Mt Kisco Honda. We had a few obstacles to tackle during the process but Antonio and Nick we're very communitive and accessible during the process. I highly recommend going to see Antonio Ho if your in the market for a new car. Process was fair, honest and transparent. Thank you guys! Billy and Angela
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October 2023 by Will Yahr
Can't say more about how great my experience is ALWAYS at Mt Kisco Honda. This was the 4th automobile purchased and I will continue coming back for more and send anyone who asks. Why? Service and genuine care. Cesar in Sales just cares. He isn't looking to put one over on you or make his commission. He cares and wants you to be happy. Going over everything in detail from A-Z and then back again. Nick, manager, listens when you talk and "gets" where your budget is, helping to make the deal happen. Lion, finance, ensures you are not forced into any additional stuff you don't want and works with you to ensure your package is the right thing for your purchase. Can't speak more highly. Cesar and Mt Kisco Honda will continue getting my business for years to come. Thanks all!
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October 2023 by Jeannette Gabrillargues
I just purchased a 2024 Honda pilot elite and was totally impressed with the level of service I received from the salesmen, William and Cesar, as well as from Nick, the sales manager. I felt very secure and in good hands making this sizable purchase by myself. I know I can come back and they will take their time answering all my questions.
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October 2023 by C Wong
I visited the Mt. Kisco Honda dealership on Saturday morning (Oct 7th). My intention was to buy a 2024 Odyssey or Pilot from. Upon arrival, I was viewing the vehicles when I was approached by Carlito. Carlito did not introduce himself (his name was only revealed later by a different salesman), but simply started in with his salesman pitch. When I asked to see a car, Carlito slid a piece of paper over and said “fill this out”. I stated that I didn’t want to fill anything out, rather I just wanted to see a car first. Carlito was clearly annoyed with this but never once was able to kindly communicate that this was simply their policy. Instead, he was rude and disrespectful to me. When I brought to his attention that he still hadn’t even introduced himself Carlito called me “confrontational”. In what world does a salesman not introduce himself first thing when he approaches a customer? I than asked for a different salesman. Adam then walked up and proceeded to be just as rude and disrespectful as Carlito.You are welcome to do what you will with this information. I left the dealership and was able to receive exemplary customer service at Yonkers Honda where I purchased a 2024 Honda Pilot. I will be posting this review everywhere, to ensure that other potential customers are warned of the treatment they will receive walking into Mt. Kisco.
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August 2023 by Dorothée Caulfield
So many mistakes. I left my car with them for a week to do an oil change and diagnose a water leak. I had to call on the 7th day to find out what was going on. They discovered the cause of the leak but I chose not to have them do the repair. I gave my credit card over the phone to pay for the diagnostic and oil change When I went to pick up my car the next day they offered me a different car! Sigh. When I explained that it wasn't my car they couldn't find mine. Eventually, they realized my car was still in the shop. The headliner hadn't been put back on. I had to come back the next day. The next day I got a call from them that the oil change wasn't finished. I said don't bother and they said they would comp it. Then when I went to pick up the car finally there was hand grease smears on the headliner. They offered to clean it, but I wanted to get away from there! They wound up comping me a side view mirror cover for my aggravation. Took a day of knitting to get my blood pressure back to normal. Nice people, bad outcome.
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July 2023 by Patricia Cullen
Can't say enough about Mt Kisco Honda! AL and Adam Marks bent over backwards to find me the car I wanted. The 1st car was exactly it! They got it from "used" to Certified Pre-owned. Beautiful and extremely low mileage. Chris in Finance was outstanding; it was a pleasure to deal with these guys! Pat C.
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June 2023 by Kris Grimm
To Mt Kisco Honda's credit, after fully investigating my complaint as detailed below, they will fully return my last lease payment. I appreciate their reconsideration.....Prior Post: I am disappointed to be writing this review, but Mt. Kisco Honda took advantage of odd circumstance to benefit over its customer (me) despite my 6 year relationship with them. The situation was this. We agreed to a lease buyout on Wednesday, in which they would write me a check for my car. The check amount was based upon their estimate of the car's market value less the remaining lease costs (payments + buyout). I turned the car in on Friday and canceled the automatic lease payments on that day. However, a lease payment went out that morning. So, the amount that Mt Kisco Honda had to pay Honda Financial for the car was reduced by my lease payment. Since the estimated market value of the car did not change, I believed that I was due back my payment. Mt Kisco Honda disagreed and kept my money. Unfortunately, this review is my only recourse, and I hope it arms future Honda buyers about Mt Kisco Honda's approach to customer relationships.
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June 2023 by Jonathan Monti
The service staff is nice enough. They were relatively understanding of my issue. I just don’t think they can fix the VTC actuator issue on the car. I do hope that somebody at Honda sees this. The actuator was replaced. It went in for an adjustment a few months ago. The rattle has come back. It’s now time to sell the Honda and cut my losses. For the past three years this vehicle was only service at Kisco Honda
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April 2023 by Theresa I
Just purchased a 2023 Honda Civic from Mt Kisco Honda & was extremely pleased with sales & purchasing process. Straight forward, quick and no nonsense. Peter Leahy in sales and Chris Corbett from Finance were great! knowledgeable, concise and timely in managing the sale process. Highly recommend them for your Honda purchase... Great job gentlemen! Thank you!
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April 2023 by Alexa A
It was so lovely working with Cesar to get into my new Honda H-RV Sport. The crew worked with me to get the pricing within my budget, spent time understanding my concerns, and overall provided me with a smooth experience picking up the car with my down payment. The car was also give 2 full years of tire changing and oil changes, saving me the money as well as hassle by directing me right to Honda for these services.I especially appreciated the hour long sit down with Cesar in my new car explaining each element of my car, setting up the preferences for the dashboard/driver assist, and the personable conversations as the paperwork was being finalized. There was even some homemade cookies and drinks available while I waited.I've never had this kind of time dedication to getting a car and it was lovely driving out confident in what I was driving; I was even provided with a way to directly contact if I had any problems and I was given a call by Cesar directly checking in on me a few days after I picked it up. The staff love working here, and it was a pleasure getting my new car with Mount Kisco Honda.
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April 2023 by theresa i.
Was searching for a type R honda and found it online at Mt Kisco Honda. Spoke with Pete Leahy and scheduled appointment to see. Was even better in person than online. Peter was incredibly knowledgeable responsive and helpful. We put deposit on it and drove away on Monday with it. Quick process and explained the car and options with us. Highly recommend buying from Mt Kisco Honda and Pete in particular! Great job.
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March 2023 by Andres Mejia
My family needed a new car, we went to Peter Leahy at Mt. Kisco Honda. We felt welcomed, Peter knows a lot about cars, I can trust him 100%. He made our transaction process as smoothly as possible, I highly recommend him as well the rest of Mt Kisco Honda team. Now I’m driving a new Honda Pilot ?
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March 2023 by Melina Hinton
Cesar, Nic and Brian took care of me like always part of the family . This is our 5 car bought at this dealership and we will never go anywhere else. Thanks for making my dream come true!
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February 2023 by Theresa Bates
There aren’t enough stars to rate my experience at Mt Kisco Honda. From start to finish the process was easy and even enjoyable. Peter Leahy went above and beyond to make sure the purchase of my 2019 Honda CR-V went as smoothly as possible. He is both professional and personable. Chris Corbett in financing was clear and concise. I would definitely recommend Mt Kisco Honda to my friends and family in the future. Just make sure to ask for Peter Leahey he is by far the best person I have EVER purchased a car from. Thank you again, from your happy Honda owner.
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January 2023 by Christopher C.
We are in there, I have a quote/multipoint bs inspection, receipt and everything to prove it. I want nothing to do with you heartless savages.