Mobile Phone Accessories near Bedford Hills, NY

“I just bought a new phone from the Verizon store and I wanted to compliment the young man who helped me. His name is AIDEN. He was very helpful and found the best phone for my needs. He helped me get the best plan. He ordered a new phone for me and when he saw that it hadn't come in, he checked and saw they sent it to the wrong store. He drove there to pick it up on his way into work! He spent all the time I needed to explain things. He was so pleasant that I will only deal with this location in the future. I also saw him interacting with other customers and he was kind and patient to everyone. Aiden is definitely an asset to your company. He's a great representative of Verizon. This is how customer service should be!Thank you. Paula Piccione”

“This was my first time visiting and it was way better than I would have expected, the phone was repaired really fast the same day. I appreciate that they waited 5 minutes extra for me to get there because I was stuck in traffic.”

“Very informative and helpful and actually made the time pass in a very pleasant way. I feel like I had a full service experience. I bought a new iPad that I wasn’t expecting to get and beautiful phone cover. Lots of information. Thank you so much for providing such professional service people at your location in Jefferson Valley Mall.”

“My recent visit to Thornwood ATT store was extremely positive and delightful. Manager Tatyana was professional, pleasant and exceptional. She demonstrated excellent customer service with extreme patience, and efficiency. This was not the first visit- I came back to the store because of her for any issues with my iPhone or ATT service. I feel secure and confident with my wireless devices/ATT for having someone local, so patient, experienced, efficient and knowledgeable. Thank you Tatyana.”

“I purchased a new Iphone yesterday with help from Saaim Bokhari Syed, the sales rep involved. He was most patient in explaining my purchase options and assisted in downloading data from my old phone. I appreciated the clarity of his explanations.”

“i dont know where to begin, my fiasco started online on 8/22 with AT&T trying to place an order, low and behold the online reps predictably caused a disaster of the 5 lines i was trying to bring over. I spent upwards of 24-30 hours trying to resolve this alone and was getting nowhere. I ended up at the store and met Jimmy.All I can say is wow, Jimmy was able to correct all the errors made by the online reps and locate more mistakes they made with my phone lines in disarray. He made sure I got the best deal possible and corrected all the mistakes the incompetent online reps made (notice i said that twice, stay away from online)...it felt like in Jimmy I had an advocate from day 1 of him stepping in, between the work he did for me that went above and beyond the norm I can not thank him enough. I know for a fact he put hours of work into this keeping me in the loop the whole time. Jimmy is an amazing asset to the store and company, I would never do anything online again and will only be seeing him directly...if only more local stores had managers that actually cared like Jimmy local businesses may be doing better...he is a role model and other should use his example to run their stores...thank you again for everything Jimmy. We couldn't have fixed all the BS without you. Many thanks from the entire family.”

“Chris was incredibly helpful, knowledgeable and informative. He spent much time explaining different plans to me, helpful in explaining various features of different phones and making me feel confident in my selections, a far cry from other ATT locations, where most employees are much less knowledgeable and concerned. A real star!!”