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September 2024 by darla oto
IFM made the entire process very easy. I was contacted within a day of filing the claim with my insurance company, and the inspection was done within a day. IFM arranged for a rental for me the day of the inspection, and called the rental agency to come and pick me up. I received an estimate two days later along with the approximate date the repairs would be done. I received regular updates, and my car was ready the exact date they had told me. IFM even processed the return of my rental when I picked up my car. Staff did a great job, took care of all the paperwork and my car looks brand new again!
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September 2024 by KH Kim
I have used 5 different repairing facilities so far.
IFM collision center in Mount Kisco is unparalleled and outstanding in terms of their cost, service, communication, transparency and level of work. They are the best.
I would come back if I need to.
I strongly recommend this place to everyone.
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September 2024 by Victoria Serrano
Highly recommend! Great rates, great customer service, great work on the repairs. The office is very communicative and they text regular updates on the progress of your repairs.
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June 2024 by Yamil Tolosa
Above and beyond service! Courteous and professional. I'll definitely recommend to friends and family.
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March 2024 by Lindel Millwood
Handled my situation very well. Honest.
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January 2024 by Troi Smalls Gray
I just picked my car up from IFM and let me say I am SOOO impressed by the amazing job done! You wouldn’t even be able to tell there was any damage!! They also cleaned the inside and outside of my car which is definitely a nice added touch!! I 100% will always recommend IFM to all my friends and family! Thank you guys so much for a spectacular job!!!
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November 2023 by T K
One year after my car was repaired by IFM and i have to update my review because I am severely disappointed in the work done by the IFM technicians.The paint job they did was horrendous, and now swirls are starting to appear only on the body panels they worked on.The body lines are uneven on the same panels, and you could fit one or two fingers in the gaps between the panels they replaced.On the day it was supposed to be returned to me, one of their employees crashed my car again, resulting in an additional three weeks of repairs.The reps were rude over the phone.Truly a horrendous experience.Avoid at all costs.
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October 2023 by Tiffany S Reynolds
Had my rear brakes and shocks replaced. Very friendly people.
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October 2023 by Sarah Cohen
Great work. Kind people
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October 2023 by Jayde Hurtado
If you want garbage service and repairs. This is your spot.
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March 2023 by Hilton Palma Lima
Really professional. Went there per GEICO recommendation. They handled even the rental car arrangements.
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January 2023 by Gennifer B.
I found the staff to be so nice, professional and extremely communicative throughout every step of repairing our car. They worked very well with our insurance company too. Made a stressful situation much much easier.
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January 2023 by Michael Guilfoyle
IFM repaired our vehicle as part of an accident/insurance issue. One is always a little wary of the company the insurance company recommended, but they were amazing. Arranged a rental car after we though we wouldn't need one. Amazingly communicative. The work was done on time, on budget and perfectly.Service: Body & Trim
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December 2022 by Simon R.
My car was damaged, but not in a vehicle accident, so the insurance that covered it was not an auto policy. They refused to provide an estimate because I said that the insurance company required at least two estimates and they did not want to inspect the car unless it was guaranteed that I would do the work there. I get the feeling that their real business model is to make their real clients (auto insurance companies) happy and not necessarily vehicle owners.
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December 2022 by Chess Lee
These people are amazing.I got rear ended on a Wednesday. USAA sent me to them and they were available next day, but I couldn't make it until Friday End of Day. They inspected, documented, quoted, and submitted my repair estimate and I had a check from insurance less than 3 business days later.I worked with David Dellentash who was friendly, personable, professional, quick, and thorough. I would 100% recommend IFM and David to anyone needing body workService: Body & Trim
