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September 2023 by Clea W.
Been using Rite Aid for several months. While not certain if they have an automated system, found them utterly unreliable with CVS. Would drive there and nothing ready, told my fault, and to call dr. Fir third time, or insurance. Rite Aid, wow! Even without automation (may have it) when one shows up, the order is ready! The pharmacist polite, not overly aggressive in their jobs, asking personal questions in front of a giant line. They understand service, it's quiet, and no fuss, or people melting down in the parking lot. Have seen this at both Walmart and CVS. Save your time for boutique pharmacy that know you and care personally, or find a good National chain like Rite Aid.
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February 2023 by Rachel R.
I have had some major stuff going on and not only am I on a ton of prescriptions but I have to travel a lot for doctor appointments and surgeries. I live in Beacon so this is my main pharmacy. But the traveling requires at times the pharmacy to transfer my prescriptions back and forth to other pharmacies. These guys are absolutely great about getting me my prescriptions filled quickly and doing the transfers on my behalf. They are even very kind to me when I'm being a grumpy pants from feeling awful. I really don't understand why this pharmacy doesn't have higher starts across the board but I definitely think they deserve to.
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February 2023 by Jim R.
This is a commercial pharmacy, what can I say? I had a prescription filled here, and the pharmacist was certain to make sure I knew what I was getting. They have a good selection and the stores cleaning well stocked.
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August 2021 by Anne P.
This is a fine drug store. It's always clean, and I've found it well-stocked and organized, even at rush times like the holidays!
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July 2021 by Twanda F.
The boy with the dreads who works the register in the front of the store is very rude and needs to be taught customer service skills especially if he's gonna be interacting with people. his attitude makes you want to turn around and leave the store as soon as you enter and see his face.
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May 2021 by Zach B.
Attention Rite Aid shoppers!!! The pharmacist would like to announce YOUR personal information out loud in their loudest tone of voice. Despite posting a sign to have the other customers stand back to allow for other customers privacy, the pharmacist can't help themselves but to loudly discuss your personal information. Both times I had my prescriptions filled at Rite Aid in Beacon, the pharmacist used NO discretion as to how loud they spoke. Also, upon getting a new prescription filled from my doctor and the pharmacists asked me, "do you know how much your prescription costs?" Before i could decline the prescription, they precede to talk (audibly for all the other customers to hear) about how I cant afford it. How unprofessional and humiliating. Meanwhile, another pharmacy tech was shoving a barrier at me and kept hitting me with this barrier while i was at the counter with my wife. What an awful, annoying, and humiliating experience. GO ANYWHERE ELSE to get your prescription filled.
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December 2020 by Edward G.
I frequent this Rite Aid often -- usually multiple times per week. I was just there and a young woman was walking around the store flagrantly maskless. I alerted the cashier, who told me that Rite Aid employees are not permitted to ask customers to put on a mask. Rite Aid is putting their employees in immediate danger, and for this reason I will seek to take my business elsewhere as often as I possibly can. I do not recommend anyone else support ANY Rite Aid location nationwide because of this reprehensible policy.
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December 2020 by Edward George
I frequent this Rite Aid often -- usually multiple times per week. I was just there and a young woman was walking around the store flagrantly maskless. I alerted the cashier, who told me that Rite Aid employees are not permitted to ask customers to put on a mask. Rite Aid is putting their employees in immediate danger, and for this reason I will seek to take my business elsewhere as often as I possibly can. I do not recommend anyone else support ANY Rite Aid location nationwide because of this reprehensible policy.
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October 2019 by Kendall S.
When you need a couple drinks, snacks, hair dye, wine, beer, pepto bismol, and make up -- you need a Rite Aid. This spot has a really decent selection of make up and hair care goodies, a pharmacy, plenty of food/drink, and a great seasonal aisle. Their wine selection was sorely lacking so we went to the liquor store across the street, but besides that this drugstore should have everything you need when running errands or when you forget something on your travels. Friendly cashiers too.
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May 2019 by Monica P.
Customer Service Never Disappoints! Love the small town feel of the Rite Aid pharmacy in Beacon. Had my passport photos taken here, too. Has even gotten nicer since the extensive renovations!
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September 2018 by Emma Myers
Do not go here if you need to get photos printed. You will wait forever and leave empty handed. The workers tried to help but the machine they have is outdated and the website is useless.
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July 2018 by John M.
I've been trying to stop smoking for 1 1/2 years. Success so far! Because of buying Nicorette, at least twice a week, from this particular store. So what happens to me at 9:30 on a Saturday night, when I'm jonesing for nicotine? I'm told at this same store: "We can't accept an expired ID." It's expired recently because I don't drive. I am 54 years old! And look it! The store is always understocked and dirty. But this is ridiculous. They have made me start smoking again. Unbelievable! Stupid, and a sign of gross mismanagement. They've lost a GREAT customer forever.