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March 2024 by Ronald P.
This is a great place to take your car to get serviced. I give them a 5 stars.The staff is professional. They're prices are fair. The waiting area is clean.
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February 2024 by Kisha Stroud
Highly Recommended, explained everything that was wrong with my vehicle!! Definitely will be coming back!!!!
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February 2024 by Waldron Levers
Here for an inspection. Always make an appointment. Make sure there's no issues, Mavis will upsell you expensive fixes.
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February 2024 by Amy Pelletier
Mavis Beacon has a wonderful, friendly team. They provide fast service and are honest about my cars needs.
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February 2024 by Nikki Lemp
I would highly recommend coming here, the work on my car was done in a timely manner and Chris really made me feel at ease that my car was going to get taken care of. You know how sometimes when you bring your car to the shop, it feels like they are taking advantage of you not having a ton of car knowledge… well not here! Chris explained everything and at no point did I feel like anything was being done that didn’t need to be. I love knowing that when I go there, I feel like they know me and my vehicle and will absolutely take care of everything for me!
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February 2024 by Juanita Worthington
Great and fast service. Thanks
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February 2024 by Valerie Vargas
I came in with a completely flat tire. They were kind and friendly. They took my car very fast and changed the two front tires immediately. It was the quickest car fix I've ever had!! Absolutely going back!!
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February 2024 by Craig Valentino
The guys at Mavis in Beacon were extremely friendly and helpful, and came up with solutions to help save me money on a large repair. Will go back!
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February 2024 by Malang Susso
great service. no wasted time and reliable .
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January 2024 by Merg Hef
Chris, Shawn and Jason were great, I had problems with my car that i didn’t even know about they explained it all to me and took care of it. Also place was real busy and they still took me in without an appointment, this is my go to place for sure thanks to all the staff for always taking care of me.
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January 2024 by CJ
Great service and very professional staff. Didn't feel grumbly or rushed at all.
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January 2024 by Amy S.
I was reminded yesterday, just how easy it is to get out of character. After countless hours, we don't have to get into how many - it was a long, long, time. Being around a very chaotic/tense and inconsistent energy all day, as well as losing a whole day had me extremely aggravated. I had initially planned to be home spending the holiday with my kiddos and helping some of them navigate through their mental health. That was not in the cards for me yesterday, so not only was I aggravated, but I was extremely worried all day. I held my patience with the infuriating situation, which was really just a series of bad circumstances and not really deliberate (for the most part). I finally lost it by the end of the evening and said some really crazy things that once I said them, instantly made me feel sick. It just isn't who I am. I realize we are entitled to bad moments, we are human after all: exactly my point for all of this. The staff at Mavis are human and dealing with real life shit, just like the rest of us. They have always been great to me in the past. So, I wanted to get on here to make sure to highlight their strengths as a team, and their efforts to turn a very frustrating experience into something positive. First of all, I want to give a really big thank you to Chris, the manager there. Not only was he very pleasant to me and accommodating all day, he went above and beyond to try and offer a solution. He even shared his yogurt :) The tire technician, Rashean was amazing and had my tires done in no time at all. He even apologized multiple times for the delay with the rest of the work being done, and shared some of his Goldfish with me. The front end assistant manager, Donna was pleasant and keep talking with me, despite the fact she was already having a very stressful time herself. She stayed well past 6pm to see if the mechanic would be able to complete the work. She made sure I got a salad for dinner and even took me home. Again, being very apologetic to me for the issues and delay. The mechanic, Caesar was the only mechanic on, and clearly overwhelmed with the day and I am sure his own things. He was doing multiple tasks, and didn't anticipate the issues he encountered with my vehicle. He stayed until after 7 in efforts to try and fix the vehicle and make good on issues that transpired throughout the day. He worked really hard trying to make it right, even offering to take me home if need be. I must also give credit where credit is due, and compliment and thank the manager, Shawn, who was out with Covid and answered the call from Donna. He took the brunt of my freak out, and was patient and calm throughout the whole process, assuring me that it would be all handled and they would work on getting me into a rental the next day if it came to that. The next day comes (today) and Chris has been in constant contact with and trying to secure a rental for me. My initial experience wasn't the best, but the staff really came through and were top tier. If you want to get friendly customer service and care for you and your vehicle, I encourage you to use this Mavis. You will even laugh some with the relaxed environment and dynamic that exists amongst the staff. Please remember, that in any type of customer service, the staff are dong their very best (most of the time), and they are also dealing with life and their own issues. Be kind, be understanding, be grateful and humble yourself. No one is perfect, everyone deserves grace, kindness and forgiveness. Despite, the mess of the situation, Shawn, Chris, Donna, Rashean and Caesar really went above and beyond to help me and attempt to get my car fixed. Their jobs are hard enough. I just wanted Mavis and the rest of world to know that they really handle business and are a great group of people, who deserve more credit than they get. The reality is that my experience and issues with my car could have happened anywhere, not being the fault of any one person. I am certain though, had it happened anywhere else, the customer care and response would not have been the
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December 2023 by Mike McHugh
Donna behind the desk was so helpful. She was amazing. Beautiful, smart, and very dedicated to her company and she loves her job. It shows in her attitude and work ethic. Very impressed!
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December 2023 by Felicia Wellers
This Mavis is great, the staff is wonderful everyone is nice, Chris and Donna were awesome, very helpful. I loved the fact that I was able to buy my tires on Amazon and have them put on here and set everything up and paid for on Amazon, and the price to put them on was the best. I also ended up getting an alignment for an awesome price. Really enjoyed my experience definitely will be referring my friends and family to this location for services.
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December 2023 by George Rodriguez
Came in over the weekend to get a set of tires and was out sooner than I anticipated. The mechanics were informative and provided excellent service. Donna (asst. manager), provided great customer service and answered all of my questions. The lobby and restrooms were cleaned. I can't wait to get a flat tire, so I can come back and see the girl at the front desk!!! LOL I would recommend this store to anyone who is looking for tires in the area.
