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June 2024 by David Song
Worst customer service. Ankita was very rude and tried to scam us. Would never recommend to go here. I would gladly drive several miles to receive better customer service.
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March 2024 by Jesse Pec
Do not use this Cell phone store , it’s an unofficial Verizon. The sales reps they have there are shady scumbags. They lie and cheat just to try to
Make a sale ! Trust me go to an official Verizon store not this 3rd world country knock off.
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February 2024 by Jesse Banham
Ali is great, thank you.
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January 2024 by Spirit Delulu
Honest to God, this is the best Verizon store I’ve ever been to. If you need any help, go to this location and ask for Praveen. He was so patient assisting me for over an hour with my family plan and billing issues. Saved $100 on my monthly bill and got a new 15 Pro Max with my trade in. He also hooked me up with a complementary phone case. I am definitely coming back here for all my future issues. Totally worth my 45 min commute from the city.
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January 2024 by Leo Kirk
Praveen was very helpful in every way and made it so much easier to understand this iPhone?
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January 2024 by Ourania M
Praveen is AMAZING!!!!! seriously best customer service I have ever received at any phone store. 10/10. If you have any IT tech needs Praveen will hook you up so effortlessly. He took care of upgrading our iPhones and informed us the discount Verizon provided but he was so knowledgeable , patient , savvy and so kind . He deserves a raise. I almost do not want to write this review and keep Praveen to myself !
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December 2023 by Cheri C Jou
Praveen Is one of the best agent from Verizon BYside Bell Blvd office!He did a fantastic job for me I really happy !!!?Best wishes, Love, Cheri C. Jou❤️
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December 2023 by Lil C
NOTE: Stacy who is the rep on Wednesdays is great. My review is directed to the store and it’s employees. The reviews here have to be fake. Be very careful of this store and it’s employees. The rep basically took unsellable items off the shelves and charged my account, refusing to answer my question of how much it is. Then rang up the charges and refused to give me a break down of the products he chose. We were in a hurry to catch a plane and he knew this so he just wasted time and finally gave me the bill as I am leaving. Charges were outrageous. I was charged $100 for 2 screen protectors. The accessories that he forced on me came out to a total of $360 (2 cases, 2 protectors and 1 power adapter and $150 phone set up fee). I still had to pay the $35 each activation fee charged by Verizon. Do not go to this store. I only wish I had read the reviews on Yelp before going. Absolute scam artists.
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November 2023 by Lychee57 C.
Be very careful of this store and it's employees. The rep basically took unsellable items off the shelves and charged my account, refusing to answer my question of how much it is. Then rang up the charges and refused to give me a break down of the products he chose. We were in a hurry to catch a plane and he knew this so he just wasted time and finally gave me the bill as I am leaving. Charges were outrageous. I was charged $100 for 2 screen protectors. The accessories that he forced on me came out to a total of $360 (2 cases, 2 protectors and 1 power adapter and $150 phone set up fee). I still had to pay the $35 each activation fee charged by Verizon. Do not go to this store. I only wish I had read the reviews before going. Absolute scam artists.
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November 2023 by Tanya Jordan
This has to be one of the best Verizon stores I’ve been to. Not only are they helpful but knowledgeable about the product. Any questions or concerns that I have it’s always resolved.
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November 2023 by Tsai Tung
Praveen is very professional to conduct the business. I have been with him twice this week and he clearly explained the detail of the promotion and we are more than happily to transfer the services from T-Mobile to Verizon. Thanks
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November 2023 by Rebecca Sentner
Praveen is a very personable patient and a pleasure to speak with. I wd recommend him in any capsiicity for any position.
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October 2023 by Rosario Stracuzzi
Can’t say enough about Praveen at the Verizon located on Bell Blvd.I had just gotten a new iPhone 15 and was having trouble pairing the phone with my headset, Smartwatch, etc.originally went to Verizon at the Bayside Shopping Center. 4 GUYS in that store and not one helped All I got from them was a blank look I asked about the headset one guy said it’s probably defected “Well, what about the other??” Probably defect tooI asked about my Smartwatch, one guy said “If you go in YouTube it will explain how to do it” Seriously?? From the moment I walked into Praveens store, greeted with a smile, “How can I help you today?” He ran a diagnostic test on the phone, reset the Smart watch, connected both headsets. What a difference in Customer service 4 guys vs 1 The customer service at the Bayside shopping center is just flat out awful!!
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September 2023 by Kimberly Steinberg
Praveen is the best
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September 2023 by Jason Miller
Excellent Great customer service version store bell blvd. queens ny. Really great staff. Great new promotion iPhone 15. Got my self an iPad. Great deal. 5 stars. See Praveen and he will help you.
