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February 2024 by A B
Fantastic store! Wonderful people and very helpful. I took a class today and Cathy was fantastic. If you sew, learning to sew, need your sewing machine fixed, finding fabric, tools, then go. Thank you, Linda, Lori and Steve!!!!
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July 2023 by Tachi Taylor
This store is exceptional. The customer service is great and their sewing machine service department is fantastic. I couldn’t recommend them more!
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March 2023 by Miss V
Great staff and happy with my machines.
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December 2022 by Desantis Security Systems
Maryann is the best . We love our Machine .5Stars all the way
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July 2022 by Kate P.
I chose Sew Right for my Elna machine repair after researching many reviews. I decided Sew Right was the best place and I was proven correct after the way I was treated both over the phone and then when I dropped off my machine. The owner and employees were warm, welcoming and reassuring. I did not supply the power cord and they told me not to worry that they would order one. When I picked up the machine they gave me a detailed explanation of what was done and even gave me the defective gear that they replaced. They helped me out to my car with my machine and they restored it to its original condition. I recommend them wholeheartedly for their kindness, professionalism, thorough knowledge and follow through. I can't imagine a better repair shop. I will go nowhere else.
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July 2022 by Elaine L.
I have used this business in the past and was satisfied with the service, but I am writing this review about my current experiences with them. Recently, I needed to have my sewing machine repaired and brought it is. I just had spinal surgery and was unable to lift anything of that weight. One of the staff came out and took the machine from my car. The machine was fixed quickly, but I believe something was overlooked because it did not operate properly. I brought the machine in again and this time, a senior tech took care of the problem. Or so I thought. I was having problems again and was somewhat upset. I am glad I remembered what my mother taught me several years ago - "Be a lady, even if it hurts". And I did, even though I was somewhat frustrated because this was my 3rd time back. The owner checked it for me and resolved the issue immediately. I am so happy I did not lose my cool because he showed me, that I was the problem. (He did not say that, gentleman as he is), But, he showed me I had not inserted the needle all the way, and, simply put, that was the problem. Thank you Sew Right!
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June 2022 by Sam Williams
Such a great place to walk into! Friendly staff and overall welcoming atmosphere. Maryann was a delight and guided us through the process of acquiring our new machine.
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April 2022 by Alexis Ojeda
Very friendly and helpful staff. Plus a great selection of sewing machines and accessories.
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March 2022 by yvonne gandara-belsky
They didn’t have to, but they went above and beyond when my machine died short of finishing a very important garment, and allowed me to use one of theirs to finish the embroidery. That’s 5 star customer service. They treat you with consideration and respect. Thank you!!!
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February 2022 by crecencia adonia
This place is the worst,I took my sewing machine for repair at this place the had me back ,and forth with my machine the machine was never repair proper way. The machine never works the right way, when I asked for my refund ,I was told I could not get a refund. My money was stole from me.
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January 2022 by Hillary Wehrle
I like supporting small business so I've signed up for a sewing class (already happened- great) and a server class yet to come. Their class process are reasonable for what you get. However, during the sewing class my needle broke in two and the price of 4 needles was at least double the price I pay in the garment district. I know small business has to charge more, but more than double?
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November 2021 by Carmen Dyer
I have been coming to this place for a long time over the years to get various sewing machines fixed. Staff is always friendly and helpful. Great place to purchase all types of machines. Sergers, quilters etc.
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October 2021 by Meg
My go-to spot for sewing machines, repair and overall expertise. The staff is knowledgeable, helpful and kind. Bought my beloved Bernina here and have also taken classes with Laurie. Highly recommend!
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July 2021 by Nyomi M.
I had a sewing project and needed a new needle to accommodate the fabric I was using. I called at first and was answered by a wonderful and joyful voice who told me they could help me find the right needle for the job. When I got to the store I was greeted and treated with so much kindness ! They help me find the needle and my project is done and looking fabulous! It was worth the drive ! Thank You So Much ‼
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July 2021 by Cathy Micheals
Great service, selection, people and classes. A real down-home quilting store with the individual attention I cannot get elsewhere.
