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April 2024 by Ashley Fondeur
Amir is the kindest professional I have ever encountered at chase bank. He was very helpful and actually addressed our concerns with a solution. He deserves recognition for his attentive and professional approach to his clients.
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April 2024 by Joshua Cabahug
Good physical location in the near the mall area. Always extremely slow - avoid if you need to talk to anybody about anything. Machines always good and working.
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March 2024 by viviane beget
everyone very helpful and friendly Simmone is very nine she helpful
to me and my family
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October 2023 by Arthur L.
My name is Y. M. writing this to express frustrations encountered with chase bank located in Bay terrace mall....I'd been with CitiBank for over 18 years since my college , I was impressed by employees in this chase bank plus it's walking distance from my house, I moved everything including personal + company accounts from citi to chase without thinking too much around 3-4 yrs ago which was a mistake wish didn't happen, my personal investments value dropped down significantly in a short period of time right away and never could back up ever since, of course they gave "good" advice and comfort you like "don't worry you will be happy after years...", I've been hearing this over passed 2-3 years but getting more and more hopeless . There's a new guy named Carlos who is handling business accounts, DON'T go with him if you're looking for help, he is going to ruining instead of helping!! He doesn't deserve TRUST at alllllll!!!!!
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October 2023 by De Gao
Big parking lot. 2-3 atms inside
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September 2023 by Pippy&Lily Boutique
Excellent service, friendly and fast.
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June 2023 by mary moon
Over the Holiday weekend. The ATM died on me, so my check is lost somewhere inside one of their ATM. It is now Monday and I cannot reach the Chase bankers
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June 2023 by Leri O
Always a good experience.
Thank you.
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May 2023 by Anat Alperin
Cannot get the bank pick up the telephone to respond to my call ???
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April 2023 by Lerida O'Reilly
Always a good experience.Thank you.
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December 2022 by Malsa M.
A very fast and very pleasant experience compared to banking in Flushing. There were only 2 tellers, so do most chase bank in Main Street but their long are super long. The good thing here is that the line is short. Just in case the manager or boss are reading. Both tellers I encounter today were Asian, one lady and one gentleman on Friday 12/30/22. What stand out were that how they interact with the customer next to me. She was trying to remember his name and she got it and my teller was addressing him by his last name. On my way out, I also saw that customer talking with the personal banker on the cubicle. It shows that how this branch treats and remember their regular customer. Wish every Chase bank runs this way. Chase banks in Flushing are so crowded they just want to get done with you and move on to the next customer. They don't even bother with any pleasantries at all, never mind remembering your name. Overall, it left me with a very good impression which doesn't happen often.
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November 2022 by Kristina Aran
They have no idea what they are doing. The banker that assisted did absolutely nothing and had an attitude. Not warm or welcoming at all. Worse chase branch I’ve ever been to.
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February 2022 by cesar sanclemente
Bank manager of this bank is completely inefficient. keep in mind chase can close your account at anytime for no reason whatsoever and not notify you as to why they close your account. their customer service is completely trash they don’t ever have a concrete answer as to why things happend. i highly suggest to not open any account in this branch or chase. rather use Bank of america is way more efficient and more beneficial for the actual costumer not corporate only.
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October 2021 by Rosy P.
I love banking at Chase and had to write a review after another great experience at this branch. The staff here are so helpful and attentive. I was able to resolve a pretty complex issue quickly and effectively. Chase never disappoints and this branch is truly wonderful.
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October 2021 by Gregory C.
I've been banking with Chase since 1988 (Chemical Bank back then) because of Direct Deposit. A bulk of my money is here. So much so I'm a Sapphire customer. Still waiting on my free safe deposit box though. They have three indoor ATM's. Huge common parking lot in the rear.
