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July 2024 by Ozlem Nazli Erdovan
They are not professional,rude and racist. They sell used and wrong parts.
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July 2024 by LONG ISLAND DISTPACH TOWING LDT
Parts Authority: 500 Pine Air Dr., Bayshore, NY. Who is the person in the picture working here? Is their job to cause trouble for customers, argue, and consistently order the wrong parts? They refused to take back the battery they provided (BMW battery), claiming it was used. They continuously make returns difficult and argue over a canceled battery service. They even tell me not to come back on behalf of the company. As a business owner, I opened an account here. Day by day, I reduced my purchase of parts and batteries solely because of this incompetent person who thinks degrading customers is a skill. Because of this individual’s lack of knowledge and poor service, I am forced to close my account. It is another issue entirely that there is no one overseeing such employees or addressing customer complaints. This is a complaint, and I am leaving this note and pictures here to inform others.
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December 2023 by Willie Moore
I purchase an alternator for 2008 Honda Civic. I didn't realize the pulley was bent or damaged, so stupid me still installed it. A week later I turn on the heat then the belt started to cut up. I took that damage alternator back then replaced and bought a new serpentine belt. Next day I installed the alternator and tried to put the wrong sized belt on, so I went back again to get the correct size belt. So I'm loosing out on money at work and at this Part Authority in Bay Shore. So Gabe the manager ask why I have an attitude. I left it alone and said it is what it is because part was my fault.
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July 2023 by Aziz Erdovan
Parts knowledge poor young one not friendly . I feel there homeless. Time to look alternative places. Parts prices are affordable.
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March 2022 by Ronny Parisi
Gabe gave us the best price for the parts that we needed! Amazing customer service and quality!
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January 2022 by Zavier Hinds
Terrible customer service no communication between staff.
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April 2021 by Dean Scibelli
Called to ask for a part gave all information was given a real smart attitude from the counter person I have a bisness account was asked questions that had nothing to do with what I needed nasty and then I was hung u on I will never call there again very nasty rude. I sold parts for twenty years very sad bad bissness
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August 2020 by Alex Miranda
Very good experience staff.Manager Anthony and Gab.Are on point...Keep up the good generosity and loyalties
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August 2019 by charlie tucker
They have what I need all the time great atmosphere love the prices and the people...
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November 2018 by 5.9 rollin586
Staff is very rude and have a terrible attitude worst parts place I've ever had to order from
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September 2018 by Julio Ramos
Good Prices
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December 2017 by Kisha King
If any Auto store doesn't have the parts u need; Parts Authority will definitely
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September 2017 by Andre Moreno
Good service a lot of good car parts
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June 2017 by Matt Capler
This is my go to parts store! The manager(Anthony?) is always able to help me with whatever I need.
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May 2017 by michael yannetti
Good service. Staff was helpful
