-
August 2024 by Nancy Lynn
This is the absolute best experience I have ever had purchasing a vehicle. Here we felt like we were treated as family. Rodney was such a pleasure as he listened to every detail of what we said and remembered and fulfilled all ! No wonder they have been in business for more than 86 years. We will definitely be back . I HIGHLY reccomend them. What we thought would be a stressful event went so smooth. Very happy customer !!
-
August 2024 by peter clarke
Went to look into vehicle they had advertised.thinking to myself this will be scam . The vehicle was there and the price was exactly what was advertised no hidden fees at all. Rodney went way above all other places I went to .Rodney made it so easy we closed the deal fully on Friday. If you are looking to buy a vehicle go to Newins first and ask for Rodney. You will be very happy you did .
-
August 2024 by Anthony Scorcia
I had a great experience at Newins Bay Shore Ford. The dealership was professional and the staff was attentive to all my questions, comments and concerns. I highly recommend this dealership.
-
August 2024 by Martin Gearns
All is well. I just wished they had asked me before they drilled out the front bumper for the license plate holder. The vehicle will be a Florida vehicle which doesn’t use a front plate.
-
August 2024 by Deb Rowehl
Do not ever bring a car there to be repaired! My truck was overheating and I originally had it towed to Sayville ford they didn't know when they could get to it so I called Newins and was told they could get it done right away and they would provide a courtesy car as soon as one came back. That's were the lies began! My truck was there for 3 weeks for a water pump, turbos and timing chain. They did nothing but lie to me the entire time insisting the hold up was with my warranty company. Then when they finally started fixing it they didn't wait for the timing chain to be authorized and put it back together then gave me the bill. I asked repeatedly for estimates and was told over and over there were none which of course was a lie and my warranty company sent me everything they received from them. It is illegal to do repairs without providing an estimate First but instead of admitting someone made a mistake with installing the timing chain and making it right they just continued to lie. I will be putting in a complaint with ford and dmv. Edited to add- Do not believe their reply lol it's just another lie. I already was dealing with Ken the service manager and no one contacted me today!
-
August 2024 by Lora Falkman
Extortionist. I expected better from the Stickneys. If there was a way to leave zero stars we would. We have purchased TWO beautiful Ford pickup trucks from Newins but unfortunately that means nothing. We recently had a RECALL that we brought in to Newins as loyal customers and because I am assuming no one wanted to work on a Friday they didn’t even look at it but said we had to pay a diagnostics fee - when the tech AND my husband already knew the issue! Mike called up 20 minutes after dropping the car off claiming they couldn’t find anything wrong and didn’t even assess it because we refused to pay a fee ON A RECALL! Now when we took it to another dealer Newins has red flagged our truck so we cannot have it serviced by anyone else!! They are EXTORTING money because their feelings are hurt?! Are you kidding me? What kind of circus are you running. Shameful and disgusting in this day and age. We tried to call and discuss it with Ken and were told “WE’RE NOT BUDGING”. Neither are we.
To your reply: Check engine light? ??? RECALLS Matt- multiple. Of course you are blaming the customer. Classic. And it doesn’t even make sense at least read the review before you comment.
-
August 2024 by Craig Lebel
This is 2nd truck leased from Newins.
Overall great service and pricing. I ordered my truck through Matt and came in right on time and looks sharp and got a great deal.
Would totally recommend
-
August 2024 by Anita Welden
I bought all my Fords from Tom at Newins and he was great. But the service department is terrible! Arrogant and disrespectful service advisor, especially to women.
EDIT: The service manager, Xavier, responded to my review within minutes of my post so I am encouraged that this service department pays attention and will make every effort to improve their customer service.
-
August 2024 by Dennis OSullivan
I recently purchased a 2024 F150 Platinum from Newins Bay Shore Ford, the Sales manager Matthew Stickney couldn't have been more upfront and easy going during the process. The experience was smooth and pressure free. When the truck arrived I chose to order an accessory I had decided on after the truck was shipped and an accessory that I believed was standard on the F150, but Ford had eliminated in their build process. I went back to the dealer and Matt Stickney was not in at the time so I spoke to the General sales Manager Bryan Blanco, who assisted me in obtaining what I wanted with the same smooth and personal attention as Matt Stickney. The whole experience at Newins Ford was a pleasure.
-
August 2024 by Jennifer Bocca
My Husband and I always buy from Newins Ford. Today purchased a used Ford Escape and as always the salesman , Dan Salvatore, was professional and knowledgeable and also very nice! Management, as always, wonderful too!
-
July 2024 by Rene L.
Dan Salvatore helped with my purchase. He was friendly and fair and the whole process was quick and easy. Thank you, sir.
-
July 2024 by shaun
Rodney is the best car salesman I’ve ever worked with. I have been using him for over 10 years.
-
July 2024 by Ryan Rosenberg
The staff at Newins are the friendliest and extremely helpful. Back when I bought my previous car, my 2015 Ford Taurus, Phil, the salesman who helped me, was such a great help and will still keep in contact with me. I highly recommend Newins Bay Shore Ford, a lot
-
July 2024 by Lou Cal
Love this place. I’ve been buying cars there since 2000. I’ve always had a great experience there. Believe me, if I didn’t I would never go back.
My salesman Phil is the guy I’d recommend. Low pressure, aims to please, shows your finance options, lease options, handles the insurance paperwork, trade in everything. He’s a great guy and I highly recommend him.
-
June 2024 by Frank Cuoco
Phil at newins ford is the best!!!!
