Macy's, the iconic Great American Department Store, has been a retail staple since 1858, with over 740 stores across the country and a strong online presence. The Macy's Rogue Valley Mall location offers a first-class selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levi's, as well as a wide variety of housewares, gifts, and furniture. Customers have had positive experiences at Macy's, particularly with the helpful and friendly staff. Aysegul from the fragrance department was praised for her excellent assistance in helping a customer find the perfect cologne collection. Cassandra also went above and beyond to accommodate a customer's request to send an address to their daughter in Florida, demonstrating the store's commitment to providing exceptional customer service. While the store has made efforts to improve the overall environment and merchandise selection, some customers have noted that the store can be too warm, and the second-chance section of the store does not quite fit the Macy's experience. Overall, Macy's continues to be a go-to destination for shoppers seeking a wide range of high-quality products and a pleasant shopping experience.
Danielle and Louis helped me. They were both great and very kind. They made finding a dress so easy. Louis has helped me before and he is great. Both of them give great service and are so pleasant to their customers.
June 2025
Had a great experience here, practically bought over 10 colognes and started an entire collection and that’s all thanks to Aysegul from the fragrance department. She was a great help in helping find every cologne I could ever need. Fantastic crew they have here and highly recommend coming here. My go to place for cologne.... read full comment
July 2024
It's a bit on the pricey side but they had a good selection of what I was looking for. We will be going back soon
