Firestone Complete Auto Care has been serving the community since 1926, providing reliable and affordable vehicle maintenance and repair services. Located at 2036 Sunrise Hwy South Service Rd in Bay Shore, NY, this facility is recognized for its excellent customer service and knowledgeable staff. Reviewers highlight team members like Chris, Matt, and John for their professionalism and dedication to helping customers. Many appreciate the quick service, such as getting a tire repaired promptly after a nail was discovered. While most customers express satisfaction with the quality of work and the straightforward nature of the staff, there have been concerns regarding billing practices, specifically related to labor charges. One customer noted being charged for more labor time than was actually spent on the vehicle, though the management was responsive in addressing issues post-service. Overall, Firestone Complete Auto Care is a trusted choice for Bay Shore residents, offering a full range of services from tire sales to engine repairs, ensuring vehicles run smoothly. Customers are encouraged to schedule appointments online or visit the store to experience the attentive care that the team provides.
Everyone was very nice and communicated effectively with me. Would a hundred percent come back again for anything I need for my car.
July 2025
Chris, ness, Matt, and the other Matt along with Danny are absolutely awesome individuals. I would recommend this Firestone facility to anybody these guys know what they’re doing and they’re great with people and they’re awesome. Whoever hired these guys. Thank you for doing an incredible job sincerely, Bruce Edwards.
July 2025
Matt was very helpful. He helped me getting a deal for Fourth of July tires sale.
