Finish Line in Bay Shore, NY, is a shoe store that offers a wide range of athletic shoes and gear from brands like Nike, Jordan, adidas, Under Armour, Puma, and Champion. The store caters to men, women, and kids, providing the latest running shoes, basketball sneakers, casual shoes, and accessories. Customers can find all their shoe and clothing needs in one place, with the goal of leaving with fresh kicks and new gear. However, some experiences have been mixed. During a busy back-to-school shopping day, the store was crowded and disorganized, making it difficult to get help. Employees often walked past customers without offering assistance, and it was necessary to actively seek staff members. One customer waited over 45 minutes for help locating a specific shoe in their size. Eventually, a helpful employee stepped in, quickly ordered the shoes, and apologized for the delay, turning a frustrating situation into a positive experience. Despite occasional challenges such as store temperature and staff availability, staff members are generally professional and enthusiastic. A few customers noted that employees are friendly, helpful, and eager to assist with sneaker purchases. Overall, Finish Line in Bay Shore provides a good selection of athletic footwear and strives to offer good customer service, even if improvements could be made in organization and staffing during busy times.
